Zones, LLC · 20 hours ago
Field Services Technician-Level 2
Philadelphia, Pennsylvania
Full-time
Onsite
Entry, Mid Level
$38/hr - $40/hr
2+ years expZones, LLC is a Global Solution Provider of end-to-end IT solutions, specializing in various IT services. The Field Services Technician - Level 2 will provide hardware/software support, installation, and technical service in a PC/network/infrastructure environment, while also managing inventory and customer interactions.
Cloud InfrastructureCyber SecurityInformation ServicesInformation TechnologyInternet of ThingsSoftware
Responsibilities
Install, configure, and support new hardware and software infrastructure
Ensure that hardware and software systems are maintained
Provide technical support to users with very different levels of IT knowledge and competence
Act as the liaison between infrastructure team and the customer
Travel to customer locations and possess a flexible work schedule; this will require overnight stays
Will be responsible for operating company vehicle
Other duties as assigned
Qualification
Required
At least 2 years' experience with PC systems, related peripherals, structure cabling, and common software programs and Operating Systems
Ability to thoroughly and accurately perform inventory and asset recording and complete paperwork as required by customers, including vendor warranties
Ability to perform final configuration tasks on customer premises
2+ years' experience with desktop hardware
2+ years' experience with structure cabling
Excellent customer service and communication skills
The ability and willingness to travel (including a weekend departure, traveling during off-hours, and frequent overnight stays)
Valid driver's license
Ability to lift 50 lbs
Preferred
High School diploma or equivalent associate's degree preferred
Familiarity with standard Windows O/S and Office suites
Benefits
Medical, dental and vision coverage
Life insurance
Disability insurance
Voluntary accident, hospitalization and critical illness insurance options
A 401(k) plan with matching provision
Paid time off
Personal sick leave
Company
Zones, LLC
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain.
1001-5000 employees
H1B Sponsorship
Zones, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2022 (4)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.7M2009-04-02Debt Financing· $0.7M
Leadership Team
Yehia Maaty Omar
Chief Executive Officer
Saad Ayub
SVP, Chief Digital and Innovation Officer
Recent News
MarketScreener
2025-10-17
Company data provided by crunchbase