Docusign · 9 hours ago
Senior Machine Learning Engineer
San Francisco, CA, US
Full-time
Hybrid
Senior Level, Lead/Staff
$178K/yr - $287K/yr
8+ years expDocusign is a leading company in e-signature and contract lifecycle management, serving over 1.5 million customers globally. They are seeking a Senior Machine Learning Engineer to develop autonomous multi-agent systems and enhance their infrastructure with advanced AI architectures to improve operational reliability.
Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
Responsibilities
Design and implement autonomous multi-agent systems using Reinforcement Learning (RL) loops that can interact with our infrastructure to perform safe, automated remediation actions
Build GenAI agents capable of digesting logs, traces, and metrics to provide "Human-in-the-loop" root cause analysis and conversational debugging for our SREs
Develop and deploy deep learning models (Transformers, LSTMs, etc.) for forecasting and anomaly detection on high-cardinality, high-volume time series data
Optimize inference pipelines to run with low latency on streaming telemetry data (Kafka/Flink), ensuring we catch issues the moment they happen
Own the lifecycle of your models—from feature engineering on petabyte-scale datasets to training, deployment, and monitoring in production Kubernetes environments
Collaborate with Applied Scientists to translate bleeding-edge research (e.g., causal inference, decision transformers) into production-hardened AIOps tools
Qualification
Required
8+ years of professional experience in Machine Learning Engineering or Data Science
Experience with PyTorch or TensorFlow, specifically regarding Time Series analysis (forecasting/anomaly detection) and NLP
Experience building applications using LLMs (RAG pipelines, LangChain, vector databases) specifically for technical domains (code analysis, log parsing)
Experience with RL concepts (policies, rewards, agents) and experience applying them to optimization or control problems
Experience with distributed data processing and streaming technologies (Apache Spark, Kafka, Flink)
Experience with software engineering fundamentals (Python, C++, or Go), CI/CD for ML, and experience deploying models via APIs (FastAPI, Triton Inference Server)
Preferred
Familiarity with the 'three pillars' (Logs, Metrics, Traces) and tools like Prometheus, Grafana, OpenTelemetry, or Jaeger
Experience with frameworks like AutoGen, CrewAI, or Ray RLlib
Deep experience with AWS/GCP/Azure and Kubernetes (K8s) orchestration
A background in control theory or causal inference
Benefits
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Company
Docusign
DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.
5001-10000 employees
H1B Sponsorship
Docusign has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (337)
2023 (236)
2022 (249)
2021 (236)
2020 (115)
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market
Leadership Team
Allan Thygesen
Chief Executive Officer
Sagnik Nandy
Chief Technology Officer
Recent News
2026-01-22
Company data provided by crunchbase