Universal Orlando Resort · 11 hours ago
Associate Manager, Digital Product Owner - 2 Year Project
Orlando, FL
Full-time
Onsite
Mid, Senior Level
5+ years expUniversal Orlando Resort is focused on enhancing guest experiences through innovative product strategies. The Associate Manager, Digital Product Owner will support the entire product lifecycle, including strategy, planning, delivery, and implementation.
Entertainment
Responsibilities
Product Definition
Partner with the UXUI team to establish experience interactions and designs based on high level feature requirements
Help to establish detailed product Feature definition, including functional and non-functional requirements
Support product implementation across the domestic sites, capturing site specific functional requirements in partnership with on-site stakeholders
Product Delivery
Support product backlog preparation with the Delivery scrum team
Document product user stories to enable technical design, development, and testing
Participate in scrum team Agile ceremonies, including sprint planning, daily-stand ups, and retrospectives
Product Implementation and Support
Perform product validation throughout the development cycle, to ensure alignment with functional requirements
Maintain close partnership with Business Transformation to ensure that product functionality aligns with Operational and Business capabilities
Represent and support the product as the ongoing subject matter expert
Develop an ongoing approach for measuring the success of newly implemented experience enhancements, to enable well-informed future product planning
Product Planning
Coordinate the product roadmap with key partners to manage product delivery and implementation timelines
Partner with other Digital Product Managers to ensure product dependencies and integration points are considered during roadmap and release planning
Establish product backlog priorities for release and sprint planning, considering new capabilities, minor enhancements, and defect fixes
Product Strategy
Proactively evaluate Guest experience strengths and pain points from all perspectives, to identify opportunities for new and/or improved experience delivery capabilities
Create product recommendations with associated cost, value and experience analysis, to gain approval and funding for development
Collaborate and liaise with key business partners to establish product goals and objectives
Ensure product alignment with the holistic experience transformation vision
Additional Responsibilities
Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities
Perform other duties as assigned
Qualification
Required
Bachelor's degree (or equivalent experience) required - Business, Technology, Digital Marketing, or Industrial Engineering preferred; Master's degree preferred
5+ years in Product Management, Digital Marketing, E-Commerce, Digital Experience Design, Industrial Engineering, Technology, Business/Product Analyst, or related fields
Managing the digital experience for a consumer website and/or mobile app
Experience with large scale transformation initiatives
Demonstrated ability to define and execute strategic initiatives
Working in an agile technology delivery program
Defining a customer journey and digital product roadmap
Product backlog management, including Feature definition, requirements, prioritization and sprint planning
Close partnership with a Technology Delivery team
Stakeholder engagement and relationship building
Executive communication, with the ability to influence decision making
Excellent analytical, written and oral communication skills, and be able to explain complex concepts both concisely and simply
Strong critical thinking and problem-solving skills, with an ability to understand broad concepts, identify connection points and gaps, and establish product strategies that align with the broader vision and support Guest and business strategies
Demonstrated analytical and technical skill set, with an ability to synthesize and analyze product-related data across an array of sources (e.g. Marketing, Consumer Insights, Industrial Engineering, etc.), to evaluate product effectiveness
Extremely strong communication and presentation skills, with an ability to influence recommendations
Strong organizational skills with an appropriate balance of attention to detail and agility to deliver in a fast-paced environment
Demonstrated ability to lead collaborative, cross-functional project teams with a wide range of stakeholders and key partners
Experience supporting an operating environment, with a focus on ensuring that strategies are sound and viable from Business perspective
Benefits
Competitive compensation package
Company
Universal Orlando Resort
For years, we’ve been creating a legacy of unforgettable experiences for our Guests.
10001+ employees
H1B Sponsorship
Universal Orlando Resort has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (5)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Tracey Stockwell
CFO
Bobby B. Belzeski
Human Resources Business Partner
Company data provided by crunchbase