Microsoft · 10 hours ago
Principal AI Operations Engineer
United States
Full-time
Remote
Senior Level, Lead/Staff
$140K/yr - $275K/yr
6+ years expMicrosoft is committed to making the world a safer place through its Security organization, which focuses on safeguarding digital technology platforms and devices. They are seeking a Principal AI Operations Engineer to define the technical direction for the AI Operations group, design operational systems, and ensure reliability and operational excellence.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Define the operational vision, standards, and roadmap for the platform; establish SLOs, error budgets, and reliability targets
Drive technical direction for the AI Operations group: architecture for deployments, pipelines, branch health, and production reliability
Own CI/CD pipeline architecture: Azure DevOps/GitHub Actions pipelines, build optimization, artifact management, and deployment automation
Manage Kubernetes infrastructure: AKS cluster operations, Helm chart management, node pool configuration, GPU resource allocation, and autoscaling (KEDA)
Drive production deployments: canary/ring rollouts, safe deployment practices, rollback procedures, and release coordination with Platform team
Establish and operate first-level on-call: incident response procedures, escalation paths, runbooks, and post-incident reviews
Build and maintain observability infrastructure: Prometheus, Grafana, OpenTelemetry collectors, alerting rules, and dashboard curation
Manage infrastructure as code: Bicep templates for Azure resources, Helm charts for Kubernetes deployments, and environment parity
Ensure branch health and code quality gates: PR validation pipelines, automated testing, security scanning, and merge policies
Debug and diagnose production issues: analyze logs (Kusto/ADX), traces, and metrics to identify root causes and drive resolution
Collaborate with Platform team on operational readiness: review service designs for operability, define deployment requirements, and validate runbooks
Drive reliability improvements: capacity planning, performance optimization, chaos engineering, and disaster recovery testing
Guide and mentor operations engineers; establish operational effective practices and continuous improvement culture
Embody our culture and values
Qualification
Required
Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
6+ years technical engineering experience in DevOps, SRE, or platform operations
6+ years driving complex operational initiatives across teams; demonstrated success leading without authority
4+ years hands-on experience with Kubernetes in production environments
3+ years building and maintaining CI/CD pipelines at scale
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Preferred
Experienced with Kubernetes: cluster operations, Helm, troubleshooting, autoscaling, and production management
Proficiency with CI/CD platforms: Azure DevOps, GitHub Actions, or similar pipeline tooling
Experience with cloud platforms (Azure preferred): AKS, networking, identity management, and resource provisioning
Infrastructure as Code: Bicep, Terraform, or Helm chart development
Observability tooling: Prometheus, Grafana, OpenTelemetry, and log analytics (Kusto/KQL)
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
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Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
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