Arizona Department of Health Services · 3 hours ago
Office Chief Senior
Phoenix, AZ
Full-time
Hybrid
Mid, Senior Level
$88K/yr - $88K/yr
5+ years expThe Arizona Department of Health Services is committed to promoting and protecting the health of Arizona’s children and adults. The Office Chief Senior is responsible for the development and implementation of the Arizona WIC Program Integrity Plan, leading fraud risk management, and ensuring compliance with regulations while managing multiple teams and resources effectively.
FitnessHealth CareWellness
No H1B
Responsibilities
Manage and Lead multiple teams, provide guidance on all monitoring activities, investigations, and performance documentation
Develop and implement a comprehensive Program Integrity Plan to ensure compliance with state and federal regulations
Ensure accountability and internal controls for vendors, participants, and staff
Oversee the assigned responsibilities for the annual WIC State Plan, program policies, and budget creation
Provide training on Program Integrity policies, Civil Rights, and Motor Voter Laws
Manage complaints and manage technical infrastructure for a call center
Supervise and evaluate biannual WIC management evaluations and Financial Management reviews
Ensure timely completion of reports and response to all communications related to Management Evaluations
Ensure subordinates update processes and monitoring protocols according to revised policies and procedures
Comply with all state and federal regulations related to investigations and monitoring of WIC vendors
Conduct investigations, analyze evidence, and consult with the Attorney General as needed
Develop and implement vendor monitoring activities
Ensure accountability for investigation results and ensure timely administrative appeal processes
Serve as an expert witness and testify when requested
Utilize available data warehouses and business intelligence tools for increased monitoring efforts
Conduct data analysis, including fiscal reports, statistical analysis, and data mining
Utilize Geo-Spatial data to identify potential fraud schemes
Complete assigned special projects, including maintaining the program's Continuity of Operations and Disaster Recovery Plan
Coordinate annual WIC training, disaster exercises, and interactions with USDA/FNS Southwestern Region office
Provide oversight for all USDA/FNS Management Evaluation of the Arizona WIC Program including full coordination of planning and information gathering
Other duties as assigned as related to the position
Qualification
Required
Expert knowledge across WIC functional areas, including vendor and nutrition services, information systems, finance, certification eligibility, monitoring, confidentiality, and civil rights
Knowledge of all WIC functional areas to include; vendor nutrition services, management information systems, organization and management, food delivery and accountability, nutrition service administration finance, food fund management, caseload management, certification eligibility and coordination, monitoring and audits, and civil rights
Knowledge of Federal WIC regulations, Arizona Revised Statutes, and Arizona Department of Administration personnel rules, policies, and practices governing investigations
Knowledge of civil and criminal laws applicable in the State of Arizona, particularly State, Federal and local laws concerning fraud, misrepresentation, forgery and theft
Knowledge of contemporary principles and practices of public health; public health programs at the local, state and federal levels
Knowledge of administrative processes of federal/state legal systems
Knowledge of federal/state court system procedures
Knowledge of interviewing and discovery techniques
Knowledge of documentation requirements
Knowledge of case preparation for trial methodology
Knowledge of Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies
Skill in developing internal controls to prevent and detect financial schemes
Skill in applying and interpreting civil, criminal or regulatory laws of a complex nature
Investigative and analytical skills necessary for decision-making and for providing employee direction
Management skills necessary to provide supervision, training and evaluation of compliance auditors
Excellent verbal and written communication skills
Excellent organization, planning and time management skills
Skill in the art of diplomacy in the communication of issues
Skill in oral, written and electronic communication; interpersonal relations
Skill in organization for coordinating and implementing projects, project management, work scheduling and management of investigative case loads
Skill in using mapping and geospatial analytics (global information system mapping software)
Advanced skills in computer software for work processing; and management of and participation in a cohesive team environment
Basic methods, techniques and practices of conducting investigations, examining and evaluating evidence
Techniques of writing concise and comprehensive reports
Techniques and practices of mediating and negotiating settlements
Ability to direct and coordinate comprehensive investigations/compliance services statewide
Ability to analyze and develop complex systems; techniques used in quality assurance; and ability to apply problem resolution techniques
Ability to organize, plan and direct investigative courses; locate, gather, compile, preserve and evaluate collected information
Ability to communicate verbally and in writing; establish and maintain interpersonal relationships; interview and interrogate
Ability to develop plans and strategies for complex civil and criminal investigations in accordance with all applicable laws
Ability to assign, coordinate and evaluate subordinate work
Ability to effectively, and independently analyze and interpret data
Ability to support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment
Preferred
Bachelor's degree in Public Health or Administration or Criminal Justice in a related field with 5 years work progressive operational management experience in public health or investigations
Benefits
Affordable medical and dental insurance plans
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program
Company
Arizona Department of Health Services
The Arizona Department of Health Services is dedicated to Health and Wellness for All Arizonans.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CDA Foundation
2024-03-18Grant
Leadership Team
Jason LaForest
Deputy Chief Financial Officer
Ryan Rodney, CPA
Chief Financial Officer
Recent News
2025-11-03
2025-09-20
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