Experian · 6 hours ago
Platform Analyst
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $139K/yr
5+ years expExperian is a global data and technology company that powers opportunities for people and businesses. The Platform ITSM Analyst will support the Cloud Platform team by coordinating documentation, communication, and process agreement across various responsibilities, ensuring clarity and compliance in platform projects.
AnalyticsBig DataCyber SecurityFinTechFraud DetectionInformation Services
Responsibilities
Support Cloud Platform leadership by maintaining documentation of roadmap priorities and project status
Work with business and product partners to organize requirements
Coordinate inputs from subject matter experts across Cloud, Product, Security, and Infrastructure to ensure information accuracy
Document business and technical requirements in clear, standardized formats such as user stories or acceptance criteria
Track milestones, dependencies, and deliverables in collaboration with project and engineering managers
Communicate progress and risks to team members
Coordinate change-management activities, informing all affected teams of timelines, decisions, and impacts
Support Business Continuity and Disaster Recovery (BCDR) planning by organizing materials and coordinating exercises
Maintain accurate records of platform access, authentication, and entitlement documentation in partnership with IAM and Security teams
Provide audit support by organizing and validating IAM and operational control evidence
Present updates to both technical and non-technical audiences
Seek input from subject matter experts before finalizing deliverables
Develop technical awareness appropriately to support role responsibilities
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or equivalent professional experience
5+ years of experience in IT Service Management, IT Operations, or related fields
Professional certifications such as ITIL Foundations or ITIL Service Delivery
Experience in project management, recording keeping, and submitting progress reports to leadership
Knowledge of ITIL frameworks with hands-on Incident and Change Management experience
Experience running Major Incident bridges and Change Advisory Boards (CAB)
Benefits
Great compensation package and bonus plan
Core benefits including full medical, dental, vision, and matching 401K
Fully remote environment
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Company
Experian
Experian is a data analytics and consumer credit reporting company.
10001+ employees
H1B Sponsorship
Experian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (18)
2023 (9)
2022 (16)
2021 (19)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$1.31MKey Investors
Fair4All Finance
2025-11-25Grant· $1.31M
2006-10-11IPO
Leadership Team
Brian Cassin
Chief Executive Officer
Chris Fletcher
CPO / SVP Cloud & Decisioning Software
Recent News
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Company data provided by crunchbase