GM Financial · 3 hours ago
Training Consultant - Dealer Services
Arlington, TX
Full-time
Hybrid
Mid Level
3+ years expGM Financial is a leading provider of automotive financial services, and they are seeking a Training Consultant for their Dealer Services team. This role involves developing and delivering training programs for Dealer Services team members, ensuring effective training methodologies and measuring the effectiveness of training initiatives.
Finance
Responsibilities
Consult with senior leadership to create training curricula that support company business strategies
Develop and deliver training content for Credit, Sales, and Loan Services, utilizing various training methodologies to ensure consistent application of techniques
Partner with business leaders and instructional design teams to design varied training materials and facilitate in-person and virtual training sessions
Provide on-the-job training and coaching, including sales process and product education, and training associated with new product launches
Analyze and measure the effectiveness of training programs and make necessary adjustments to improve outcomes
Act as a knowledge base for all things related to dealer sales, credit, and loan services
Perform special projects as assigned
Qualification
Required
Advanced knowledge of communications principles and practices
Must have a good understanding of Dealer Services' operations
Must understand and embrace the principles of GM Financial
Working knowledge of underwriting and contract funding processes, policies, and guidelines
Strong group facilitation, interpersonal, and project management skills; ability to formulate action plans and timelines and execute plans within established deadlines
Excellent verbal and written communication skills; ability to effectively present concepts and processes in an easy-to-understand manner to a diverse audience
Proficiency or demonstrated learning agility in developing and delivering training content for diverse audiences, with effective follow-up skills to track and monitor the impact of training
Ability to effectively interact with both internal and external customers throughout the organization
Ability to work independently and as a highly functional team member
Strong PC skills and the ability to use appropriate software tools
Experience in developing training programs
Strong understanding of adult education processes and training methodologies
Strong analytical skills to measure training effectiveness and make data-driven decision
High School Diploma or equivalent required
Preferred
Bachelor's Degree in relevant field, or equivalent experience preferred
3-5 years of automotive or auto finance industry experience preferred
Benefits
401K matching
Bonding leave for new parents (12 weeks, 100% paid)
Tuition assistance
Training
GM employee auto discount
Community service pay
Nine company holidays
Company
GM Financial
GM Financial is the captive finance company and a wholly-owned subsidiary of General Motors Company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2010-09-29Acquired
Leadership Team
Katie DeGraaf
Senior Vice President, OnStar Insurance, Product & Telematics
Ross Reichardt
Chief of Staff; General Motors Insurance
Recent News
2025-11-12
2025-11-04
2025-10-10
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