Helpdesk Technician II jobs in United States
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Garver · 12 hours ago

Helpdesk Technician II

positionGreenville, SC
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Garver is an employee-owned engineering, planning, and environmental services firm. They are seeking a Help Desk Technician II to identify, manage, escalate, and resolve technical issues, as well as support customer issues and manage help desk tickets.

Civil Engineering
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Support for basic customer issues such as solving end user software, hardware, and other desktop problems
Working help desk tickets
Equipment shipping, receiving and inventory management

Qualification

Networking experienceNetwork switchesRoutersMicrosoft Active DirectoryMicrosoft Office 365 supportA+ certificationNetwork+ certificationCustomer serviceMulti-taskingEnd-user supportTeam collaboration

Required

1-3 years of professional help desk or related experience
High School Diploma or equivalent
Ability to multi-task in an efficient manner in a fast-paced environment
Experience with Microsoft Office and Teams applications
Ability to work well with end-users
Ability to lift 40 lbs
Ability to collaborate and work well with team members
Customer service oriented
Ability to travel to other Garver offices as needed

Preferred

3+ years of networking experience (LAN, WAN, Wireless)
3+ years working with network switches and routers
Microsoft Active Directory experience
Microsoft Office 365 support experience
A+ certified
Network+ certified
Microsoft Teams VoIP and app support

Benefits

Company-paid professional memberships
Company support for industry licenses
Continuing education opportunities
Highly competitive salary packages
Attractive benefits
Comprehensive wellness program

Company

Garver

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Garver operates as a multi-disciplined engineering, planning, and environmental services company.
dateFounded in 1919
location
North Little Rock, Arkansas, USA
people-size1001-5000 employees
web-link
https://garverusa.com/

H1B Sponsorship

Garver has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (11)
2023 (7)
2022 (9)
2021 (3)
2020 (7)

Funding

Current Stage
Late Stage

Leadership Team

B
Brock Hoskins
President and CEO
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John Shaw
Chief Human Resources Officer
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Recent News

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Company data provided by crunchbase