mPulse · 14 hours ago
Sales Engineer - Communicate
United States
Full-time
Remote
Senior Level
5+ years expmPulse is a company focused on healthcare communications solutions, and they are seeking a Sales Engineer to join their go-to-market team. The Sales Engineer will act as a technical and strategic partner, collaborating with the sales team to drive sales and ensure solutions align with market demands.
AnalyticsHealth CaremHealthMobile
Responsibilities
Work with the Sales Executive throughout the sales cycle from discovery through opportunity closure in support of sales productivity
Participate in client meetings as needed both virtually and in-person
Bring subject matter expertise to sales opportunities by staying current on product, technology, and market changes that may impact customer buying decisions
Contribute to deal strategy discussions and internal opportunity reviews to promote successful outcomes
Speak the language of the buyer by adapting communication and delivery to varying stakeholder groups, clearly connecting needs/problems to the capabilities of the product
Own the readiness of demo environments and deliver tailored product demonstrations that align with customer use cases, clearly articulating business value, operational impact, and competitive differentiation
Conduct discovery sessions focused on current-state challenges and desired future-state outcomes
Develop and respond to detailed customer and prospect questions, including product, technical, functional, and operational inquiries as part of formal evaluations and procurement cycles, such as a Request for Information (RFI), Request for Proposal (RFP), Technical Questionnaire, etc
Contribute to and manage the RFP process from a project management standpoint, including stakeholder coordination, planning, milestone tracking, and ensuring timely submission
Collaborate cross-functionally within Sales, Marketing, Legal, Finance, Product, Implementation, and Print Production to ensure accurate positioning, fit, and feasibility of solutions
Provide feedback on competitive positioning, market trends, and customer objections to Sales, Marketing, and Product teams
Contribute to the development and maintenance of sales enablement assets, demo content, and standard responses
Identify opportunities to improve sales and sales engineering processes and tools
Support effective handoff to implementation teams
All other duties as assigned
Qualification
Required
5+ years of professional experience as a Sales Engineer in a market-facing environment or other roles such as technical support, account management, or sales
5+ years supporting enterprise sales cycles
3+ years project management leading cross-functional projects
Highly proficient in MS Office, MS Teams
Experience with Salesforce or equivalent CRM
Strong interpersonal and communication skills, with the ability to effectively collaborate with diverse stakeholders at all organizational levels
Possesses technical understanding of SaaS platforms and enterprise integrations, including APIs and data feeds
Understands the healthcare payer market, the broader healthcare ecosystem, the positioning of the Communicate product, and the core communications offering (ID Cards, Explanation of Benefits, Evidence of Payment, Regulated Letters, Annual Notice of Change, Invoices, etc.)
Communicate complex ideas in simple, clear, business-focused terms
Technical competence blended with sales acumen
Proactive and resourceful, excellent problem-solving skills, very well organized
Project management and coordination across workstreams and stakeholder groups
Position solutions competitively and address concerns/questions in real-time to provide immediate clarity
Strong presentation, demonstration, and storytelling skills
Collaborative mindset with a focus on advancing sales opportunities
Process-oriented with ability to identify, recommend, and carry out process changes
Preferred
Bachelor's degree with technical focus (Computer Science, Engineering, etc.) preferred
Experience with Responsive, Loopio, or equivalent RFP tool is a plus
Experience with Atlassian Jira & Confluence is a plus
Company
mPulse
mPulse, a leading Health Experience and Insights company, is transforming consumer experiences to deliver better, more equitable health outcomes.By combining AI-powered analytics, omnichannel outreach, and digital health navigation technology, mPulse creates personalized health journeys and provides advanced insights to facilitate collaboration across the healthcare ecosystem.
501-1000 employees
H1B Sponsorship
mPulse has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (10)
2023 (9)
2022 (5)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$41.95MKey Investors
PSG EquityOptum VenturesSJF Ventures
2022-01-10Series Unknown
2020-08-11Series C· $16M
2018-05-07Series B· $11M
Leadership Team
Lara Stell
Chief Financial Officer
Jared Reitzin
Founder & Board Member
Recent News
Company data provided by crunchbase