BigPanda · 15 hours ago
Director of Strategic Programs and Operations
United States
Full-time
Remote
Director/Executive
$170K/yr - $185K/yr
8+ years expBigPanda is seeking a Director of Strategic Program Management to lead cross-functional, enterprise-grade program execution across their Technical, Product, Go-To-Market, and Customer organizations. This role involves orchestrating complex programs that drive AI-driven change and ensuring alignment across various teams while reporting to the C-level executive team.
Cloud InfrastructureCyber SecurityDeveloper PlatformDevOpsEnterprise SoftwareInformation TechnologySaaS
No H1B
Responsibilities
Own and drive execution of enterprise-level, cross-functional programs that are critical to BigPanda’s product delivery, customer outcomes, and company objectives
Establish clear program governance, operating cadences, success metrics, and accountability frameworks across teams
Anticipate risks, dependencies, and execution gaps; proactively course-correct to keep initiatives on track
Partner closely with Engineering, Product, and Professional Services to ensure technical initiatives are delivered on time, at scale, and aligned to customer and business priorities
Translate complex technical work streams into clear milestones, dependencies, and executive-level narratives
Ensure delivery rigor across AI-driven products and enterprise SaaS capabilities
Lead AI-focused change management initiatives that support adoption of new workflows, tools, and operating models across BigPanda
Partner with functional leaders to identify readiness gaps, enablement needs, and communication strategies tied to AI transformation
Help teams operationalize AI capabilities in a way that drives clarity, confidence, and measurable impact
Build, maintain, and evolve executive-level reporting that tracks progress, risks, outcomes, and ROI across strategic initiatives
Deliver concise, data-driven updates to BigPanda’s C-suite and senior leadership team on a regular cadence
Ensure leadership has real-time visibility into execution health, priorities, and trade-offs
Act as a trusted partner to functional leaders, aligning teams around shared goals and execution standards
Drive clarity across competing priorities, dependencies, and timelines in a fast-moving environment
Serve as a force multiplier—helping teams move faster, smarter, and more cohesively
Qualification
Required
8+ years of experience leading strategic, cross-functional program management in a technical or enterprise SaaS environment
Proven success managing complex initiatives that span Engineering, Product, GTM, and Customer teams
Strong understanding of technical delivery, SaaS platforms, and modern software development lifecycles
Experience supporting or leading AI-driven transformation or change management initiatives
Exceptional executive communication skills—able to synthesize complex information into clear, actionable insights for C-level audiences
Demonstrated ability to build and own executive-ready reporting, dashboards, and metrics
Highly organized, outcome-oriented leader who thrives in ambiguity and fast-paced environments
Strong influence skills with the ability to lead without direct authority
Benefits
Competitive equity
Remote-first environment
Unlimited PTO
Twelve (12) paid holidays throughout the year
Comprehensive health benefits
#PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses as well as a combined total of eighteen (18) weeks fully paid leave for all new parents
Financial planning services
Employee learning & development budget
Values-based recognition (quarterly and annually)
Social community & ERG programs
Flexible work environment along with a work-from-home stipend to support remote work arrangements
Values-based culture
Company
BigPanda
BigPanda is a software development firm that offers IT Ops, NOC, and DevOps teams to detect, investigate, and resolve IT incidents.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$312.5MKey Investors
Insight PartnersGreenfield PartnersBattery Ventures
2022-08-17Series E· $20M
2022-01-12Series D· $190M
2019-11-21Series C· $50M
Leadership Team
Assaf Resnick
Founder & CEO
Tal Kain
VP of ADR (AI Detection & Response)
Recent News
2025-11-11
2025-11-11
Company data provided by crunchbase