Davis Wright Tremaine LLP · 18 hours ago
Collections Coordinator
United States
Full-time
Remote
Entry, Mid Level
$68K/yr - $74K/yr
2+ years expDavis Wright Tremaine LLP is one of the top law firms in the U.S. seeking a Collections Coordinator to join their team. The role involves monitoring and collecting accounts receivable, collaborating with attorneys, and managing client accounts to resolve outstanding invoice issues.
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Responsibilities
Monitor and collect accounts receivable; exhibit good judgment in escalating unresolved issues to management
Use firm's collections software to manage client accounts and keep an accurate record of communications, contacts, payments, deadlines, attorney preferences, and other pertinent information
Utilize third-party electronic billing sites and insurance company sites to research reduced and rejected invoices; assist attorneys with filing appeals and provide recommendations for resolution
Identify and submit write off requests of pre-negotiated discounts for e-billing, volume and prompt pay discounts
Create and maintain Excel spreadsheets of invoice reduction information and present data to attorneys in a clear, concise format
Assist in the development and implementation of standard processes related to insurance collections and management
Develop and independently manage a process to meet multiple overlapping deadlines
Provide periodic updates to practice group financial partners on outstanding client accounts; provide reports to attorneys, secretaries, and administrators as needed
Communicate with clients in accordance with firm collection protocols and provide excellent customer service throughout the collection process
Familiarity with client guidelines and payment requirements to ensure collection efforts are within the agreed scope
Generate and distribute template reminder statements; use verbal and written communication to send custom payment inquiries
Qualification
Required
2+ years' collections with strong customer service experience required, preferably in a legal environment
Ability to handle heavy workload with time constraints and deadlines
Must be a team player and maintain a positive and professional attitude
Strong verbal and written communication, as well as diplomacy and negotiation skills; ability to work with clients and attorneys in stressful and high-pressure situations
Excellent organizational and time management skills
Ability to work overtime as needed
Preferred
Previous experience in a professional services organization, supporting a multi-office environment
Demonstrated high level of ability to use MS Excel and Word
Knowledge of ARCS 2G collections software
Benefits
Choice of health and vision insurance plans
2 paid volunteer days for qualifying community service work
Dental plan
Fertility and adoption benefit
Paid sabbatical after 13 years of service
Tuition reimbursement
Commuter benefits
Retirement contribution
Health insurance with an optional HSA
Long term disability
Dental insurance
Vision care
Telemedicine and virtual short term solution based counseling services
Life insurance
Healthcare and Dependent Care Flexible Spending Accounts
Subsidized backup care and caregiving resources
401(k)
Vacation
Sick time
11 paid holidays each year
Employee assistance program
Voluntary accident insurance
Voluntary life
Voluntary disability
Voluntary long term care
Pet insurance
Commuter and Transit programs
Company
Davis Wright Tremaine LLP
Purpose drives us. Davis Wright Tremaine was founded on three guiding principles: ability, integrity, and service.
1001-5000 employees
H1B Sponsorship
Davis Wright Tremaine LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (4)
2022 (3)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Samantha Liu
Chief Financial Officer
Julia Bennett
Chief Marketing and Business Development Officer
Recent News
2026-01-16
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