Indianapolis Fruit Company · 14 hours ago
Customer Service Representative - Foley, AL
Foley, AL
Full-time
Onsite
Mid Level
$17/hr - $17/hr
3+ years expIndianapolis Fruit Company is represented by City Produce, which started in 1958 as a retail produce store specializing in premium fresh fruit and vegetables. The Customer Service Representative will be responsible for handling customer inquiries, resolving complaints, and processing orders to ensure high-quality service and customer satisfaction.
AgricultureFood and BeverageManufacturing
Responsibilities
Answer calls professionally
Respond to customer inquiries
Research required information using available resources
Handle and resolve customer complaints
Provide customer with product and service information
Enter customers information
Process orders and forms
Identify an escalate prior issues
Route calls to appropriate resources
Follow up on customers calls where necessary
Complete call logs
Take orders by obtaining and verifying information
Sell additional products by recognizing opportunities to upsell accounts; explaining latest items or featured products
Qualification
Required
High school diploma or GED equivalent
At least 3 years successful related sales experience with an understanding and knowledge of produce food service or retail related products (as assigned)
Excellent verbal and written communication skills
Strong listening skills
Influencing and negotiation skills
Problem solving skills
Organized and attention to detail approach
Proficient PC skills in Microsoft Office and common E-Mail systems
Benefits
Health & Welfare Benefits (medical, dental, vision, and life insurance)
Paid Time Off & Holidays
401(k) with Company Match
Weekly Pay
Career Advancement Opportunities
Company
Indianapolis Fruit Company
Indianapolis Fruit Company specializes in fruits, vegetables, and floral distribution services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2017-08-16Acquired
Leadership Team
Dan Corsaro
President
Recent News
Produce Blue Book
2023-12-27
Company data provided by crunchbase