Document Collection Specialist - VA Disability Claims jobs in United States
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Berry Law · 19 hours ago

Document Collection Specialist - VA Disability Claims

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

Berry Law is on a mission to protect the constitutional rights of Americans and help Veterans get the benefits they deserve. As a Document Collection Specialist, you will help veterans gather essential documents for their VA disability claims, ensuring compliance with strict timelines and standard operating procedures while providing excellent client service.

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Growth Opportunities

Responsibilities

Collaborate with intake and legal teams to identify and collect documents that strengthen VA disability claims
Communicate with clients through phone, text, and email to obtain supporting statements and evidence
Manage a high-volume workload, collect documents by deadlines, and follow timelines closely
Follow SOPs precisely to ensure each step of the document collection process meets firm standards
Use critical thinking to anticipate and overcome potential obstacles in the document gathering process
Maintain accurate records and update databases to ensure full documentation for each client
Track and analyze your performance metrics to improve efficiency and meet collection goals

Qualification

Document collection experienceVA claimsClient communicationTechnology proficiencyAttention to detailProfessionalismMetrics-driven mindsetPatienceResilienceTime managementCritical thinking

Required

Experience in customer service, document collection, or administrative support
Communicate effectively with a client-centered approach in both written and verbal forms
Use technology confidently
Organize tasks with strong attention to detail
Work independently, stay motivated, and keep yourself accountable
Meet deadlines with urgency and manage multiple tasks under tight timelines
Maintain high standards of professionalism, persistence, patience, and resilience
Bring a metrics-driven mindset to succeed in this position
Knowledge or experience related to VA disability claims or veterans' affairs
Navigate challenging conversations with patience and professionalism

Benefits

Competitive compensation
Generous PTO
401k
Insurance
EAP
Professional development
Swag
Company events
Community involvement

Company

Berry Law

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Berry Law is a law firm that specializes in personal injury, criminal defense, and military law.
dateFounded in 1965
location
Omaha, Nebraska, USA
people-size51-200 employees
web-link
https://jsberrylaw.com

Funding

Current Stage
Growth Stage

Leadership Team

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John Berry
CEO
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Carl Heinicke
Interim COO
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Recent News

EIN Presswire
Iowa Workers Compensation Attorney Laura Jean Ostrander Joins Berry Law
2026-01-08
EIN Presswire
Berry Law Awarded 2025 Gold HIRE Vets Medallion Award
2025-12-02
EIN Presswire
Berry Law Expands Omaha Footprint with New Office on West Center Road as Part of 60th Anniversary Milestone
2025-10-25
Company data provided by crunchbase