Infosys · 2 days ago
Senior SRE Engineer
Richardson, TX
Full-time
Onsite
Mid, Senior Level
4+ years expInfosys is a global leader in next-generation digital services and consulting. In this role, you will serve as a Tier 2/Site Reliability Engineer (SRE), translating core business requirements into robust technical solutions while ensuring high availability and performance in cloud environments.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
No H1B
Responsibilities
Translate core business requirements into robust, scalable, and reliable technical solutions
Design and implement applications, platforms, and services that power critical business operations with a strong emphasis on high availability, performance, and compliance in cloud, messaging, and data environments
Demonstrate experience & skills that includes a hybrid of traditional T2/SRE operations technical skills to support Project Growth apps and new, evolving Generative AI and Workflow Automation skillsets needed to drive operational efficiency and scalability
Have strong knowledge of network and telecom standards (3GPP, TM Forum, etc.) and practical understanding of AI/ML concepts and their integration in enterprise platforms
Ensuring applications and systems are highly reliable, scalable, and performant while fostering a collaborative culture between development and operations
Work with T1 team on incident as Triage lead during outages or critical issues Pager duty issues
Minimize downtime and user impact during incidents
Conduct detailed After Action Reviews involving all stakeholders and chalk out short term and long-term resiliency options
Eliminate recurrence of similar issues through systemic fixes
Define and implement monitoring and alerting strategies tailored to the launch
Collaborate with Product development teams to gain deep insight into the application architecture, flows and critical dependencies
Monitor and evaluate key performance metrics like latency, throughput, error rates and update alerts
Propose architectural or operational changes to prevent recurrence
Reduce Mean Time to Resolution (MTTR) for incidents
Qualification
Required
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of Information Technology experience
Candidate must be located within commuting distance of Richardson, TX or willing to relocate to the area. This position may require travel to project locations
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role currently
Experience in SRE / Tier 2 with handson experience in Openet / Mediation / Charging
Preferred
As a Tier 2 / SRE Sr engineer should have ability to drive below tasks
Ensuring applications and systems are highly reliable, scalable, and performant while fostering a collaborative culture between development and operations
Work with T1 team on incident as Triage lead during outages or critical issues Pager duty issues
Minimize downtime and user impact during incidents
Conduct detailed After Action Reviews involving all stakeholders and chalk out short term and long-term resiliency options
Eliminate recurrence of similar issues through systemic fixes
Define and implement monitoring and alerting strategies tailored to the launch
Collaborate with Product development teams to gain deep insight into the application architecture, flows and critical dependencies
Monitor and evaluate key performance metrics like latency, throughput, error rates and update alerts
Propose architectural or operational changes to prevent recurrence
Reduce Mean Time to Resolution (MTTR) for incidents
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
2026-01-24
Hindu Business Line
2026-01-24
2026-01-24
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