PC Support Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

Saint Peter’s Healthcare System · 6 hours ago

PC Support Technician

Saint Peter’s Healthcare System is seeking a PC Support Technician to provide expert network and computer support to hospital staff. The role involves installing, maintaining, and troubleshooting hardware and software, as well as responding to user requests and collaborating with IT management.

Health CareHealth DiagnosticsMedical
check
Culture & Values
check
H1B Sponsor Likelynote

Responsibilities

Provide expert network and computer support, assisting hospital staff with computer-related issues, installing, and maintaining hardware and software, monitoring network traffic, overseeing automatic backups, and analyzing and troubleshooting problems promptly
Install, configure, and troubleshoot software applications, including Microsoft Office Suite and various productivity tools. Provide remote desktop support using remote desktop tools and techniques to end users
Support a range of software applications, including Windows Operating System, Novell Software, Microsoft Office Software, and other approved IT applications. Responds to inquiries about the software applications it supports and offers assistance. Contributes to the licensing of software products
Provide timely solutions to user requests for assistance with personal computer hardware issues. Point users in the direction of the best course of action if problems are outside the IT department's purview. Keep thorough records of user assistance requests and periodically evaluate them to determine the need to improve education and training
Collaborate closely with IT management and immediately alerts them to any potential problems encountered while completing assignments. Technology Awareness and Education: Keep abreast of quickly evolving technological trends to guarantee the hospital's IT infrastructure is cutting-edge and secure. Attends educational programs and training sessions to expand knowledge of technological breakthroughs. Keeps up with new technological trends by consulting a variety of sources, such as trade periodicals and websites

Qualification

Windows OSDesktop hardware troubleshootingNetworking conceptsMicrosoft Office SuiteRemote desktop supportMac OSCompTIA A+Network+Microsoft Certified ProfessionalTechnology awarenessCommunication skillsTeam collaborationProblem-solving skills

Required

Strong problem-solving skills and a passion for staying current with technology
Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and Wi-Fi configuration
Excellent communication and interpersonal skills to assist users effectively
Proven ability to work collaboratively in a team environment
Experience with Windows OS and Mac OS, including installation, configuration, and troubleshooting
Proficiency in troubleshooting, repairing, and maintaining desktop hardware components, including CPUs, RAM, hard drives, and peripherals

Preferred

Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus

Benefits

Medical
Dental
Vision insurance
Savings accounts
Voluntary benefits
Wellness programs and discounts
Paid life insurance
Generous 401(k) match
Adoption assistance
Back-up daycare
Free onsite parking
Recognition rewards
Fully paid tuition program
Generous tuition assistance program

Company

Saint Peter’s Healthcare System

company-logo
SAINT PETER’S HEALTHCARE SYSTEM Saint Peter’s Healthcare System, Inc.

H1B Sponsorship

Saint Peter’s Healthcare System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-06-29Acquired

Leadership Team

leader-logo
Alyssa Verderami
Chief Legal Officer & Vice President of Risk Management
linkedin
leader-logo
Alla Grygorian-Leonard
Provider Acquisition Partner
linkedin
Company data provided by crunchbase