First Citizens Bank · 9 hours ago
Operations Court Coordinator
Raleigh, NC
Full-time
Hybrid
Entry Level
2+ years expFirst Citizens Bank is seeking an Operations Court Coordinator to support the management and review of legal documents affecting the Bank. The role involves analyzing legal documentation, ensuring compliance, and facilitating communication regarding legal requests to mitigate risk for the Bank.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Review - Reviews legal documentation to determine the nature of the request and the necessary subsequent action. Identifies client account associated with the request. Sources information by retrieving from multiple Bank resources, credit cards, wires, IP addresses, statements, signature cards and other methods of validation
Business Support - Takes appropriate administrative steps to comply with legal requests which may involve requesting and/or retrieving client documentation, analyzing court orders, reviewing client system data, and other actions. Processes responses, notifications to external parties, and monthly reports. Works closely with clients, law enforcement, attorneys, and courts
Documentation - Compiles, evaluates, and maintains legal or court-related documentation. Ensures accurate tracking and reporting of all requests for compliance purposes, including tracking of incoming and outgoing communications. Analyze and give verbal or written explanations of sourced information to law enforcement, agents and attorneys and certifying and mailing to respective requestors
Client Service - Communicates and clarifies legal requests to clients. Explains actions taken on client accounts or information as a result of legal requests. Verifies and notifies victims of identity theft
Qualification
Required
High School Diploma or GED and 2 years of experience in operation or administrative in banking or financial services
Preferred
Previous banking experience in subpoena fulfillment, analyzing legal orders, supporting legal counsel, intake of legal requests, quality control, account review, etc
Must have strong attention for detail, able to multitask and function in a fast-paced, deadline driven environment
Strong organizational and time management skills are important as multi-tasking is essential
Must be adaptable and flexible to support change in regulatory environments
Must be able to work independently on assigned duties while successfully collaborating in a team friendly environment
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-23
Talk Business & Politics
2026-01-16
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