FirstService Residential · 12 hours ago
HRIS Shared Services Manager
Plantation, FL
Full-time
Hybrid
Senior Level
7+ years expFirstService Residential is a company focused on providing quality services in the residential sector. The HRIS Shared Services Manager is responsible for leading a team to support users of HRIS systems, ensuring data integrity, and managing system configuration and functionality.
Property ManagementReal Estate
Responsibilities
Recruits, interviews, hires, and trains new staff in the department
Oversees the daily workflow of the department
Provides constructive and timely performance evaluations
Champions and serves as a technical expert for Human Resources Information System (HRIS)
Manages HRIS configuration, security administration, system updates, and overall functionality/performance for ADP Vantage, WFN, and other HR Technology applications
Provide support for including, but not limited to, researching and resolving HRIS problems, unexpected results, or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements
Provide technical expertise in the field of next generation HRIS and reporting tools including the development of HR metrics, business intelligence reports, and dashboards for Human Resources and the organization
Development of standard reports for ongoing customer needs
Ensures data integrity and confidentiality within all HR technologies and vendor systems, through routine auditing, data validations, and corrective actions
Proactively utilizes technology to increase effectiveness, accuracy, value, and customer satisfaction/adoption of all HR technologies
Collaborate with HR teammates and other departments to ensure process efficiency and data accuracy
Creates, updates, and maintains system/process/configuration documentation
Builds and grows positive business relationships and influence across the organization as well as external vendor teams to provide systems support and analysis and to leverage technology solutions to meet the needs of HR and users of the HRIS throughout the organization
Develop and administer ongoing system training
Serves as the technical lead, mentor, and trainer for other HRIS team members. Act as Point of Contact for assigned support/system areas and cross-train others on the support team
Perform other duties as assigned to support the efficient operation of the department
Qualification
Required
Bachelor's degree in Business, Human Resources, MIS, Computer Science or related field preferred. Equivalent combination of relevant education and experience may be substituted as appropriate
Minimum seven (7) years of hands-on HRIS experience required
Minimum five (5) years of management experience required
Solid understanding and expertise in Core HCM, Benefits, Onboarding, Absence, Time Tracking, Payroll, Talent/Performance Management, and Recruiting systems
Advanced knowledge of Microsoft Excel is required
Advanced knowledge of HR data management and complex report writing skills required
Strong project management skills, including the ability to prioritize, balance and manage multiple efforts with strong results necessary
Prior experience working as a liaison between HR and vendors is required
Excellent written and verbal communication skills
Customer focused individual who must be able to effectively work in a fast paced & fluid business environment with competing priorities
Demonstrated critical thinking and analytic skills
Must be self-motivated, highly organized with the ability to prioritize independently while demonstrating a sense of urgency
Ability to produce accurate work under pressure with frequent deadlines
Ability to exercise confidentiality, tact and independent judgment in the performance of duties
Exceptional written, oral, and interpersonal communication skills to all levels of the organization and business partners
Critical thinking, problem solving, judgment, and decision-making abilities are necessary
Proficiency in computer programs like Microsoft Office, Outlook, and Windows required
Ability to work with sensitive and/or confidential information
Benefits
Your choice of multiple medical plans
Dental
Vision
Time off benefits
Paid holidays
401k with company match
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Amy Sanchez
President, Central & North Florida Markets
Katie Halfhill
Director of Business Development
Recent News
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