Weights & Biases · 2 hours ago
Account Manager (W&B)
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$95K/yr - $130K/yr
6+ years expWeights & Biases, acquired by CoreWeave, is focused on empowering developers with tools and infrastructure for AI development. The Account Manager will oversee commercial relationships, drive renewals, and identify growth opportunities across a portfolio of customers while collaborating closely with Field Engineering to ensure customer success.
AI InfrastructureArtificial Intelligence (AI)Data VisualizationDeveloper ToolsGenerative AIMachine Learning
No H1B
U.S. Citizen Only
Responsibilities
Own renewals, upsells, and cross-sells across your assigned accounts
Build and maintain detailed account plans including account maps, whitespace, usage trends, risks, and growth opportunities
Generate growth pipeline by identifying new use cases, teams, and product opportunities within existing accounts
Maintain weekly forecasting accuracy and CRM hygiene across renewals and growth motions
Connect adoption data to clear value narratives that support commercial decisions
Collaborate with Field Engineering to support onboarding, adoption ramp-up, and technical success
Monitor usage and health signals to identify risk early and surface expansion opportunities
Lead proactive customer touchpoints, including check-ins, QBRs, and adoption reviews
Understand customer ML workflows, data processes, infrastructure constraints, and team objectives
Build multi-threaded relationships across practitioners, champions, team leads, and decision-makers
Engage technical stakeholders with curiosity and credibility; explore ML and workflow details to uncover value
Serve as a trusted advisor by linking product capabilities to business outcomes and ML development impact
Represent the voice of the customer internally by sharing structured insights with Product, Engineering, and GTM teams
Maintain accurate documentation of account activity, forecasts, risks, and next steps
Execute renewal and expansion cycles with consistency, commercial judgment, and attention to detail
Operate autonomously in ambiguous situations—drive clarity, propose solutions, and move work forward without heavy guidance
Partner with FE, Product, Support, and Marketing to deliver a cohesive and effective customer experience
Qualification
Required
6+ years in B2B/SaaS customer-facing roles commercializing technical products
3+ years in a quota-carrying Account Management, Sales, or Renewals role owning post-sales outcomes
Strong, genuine interest in AI/ML and the evolving machine learning ecosystem
High technical and product curiosity; comfortable speaking with developers, ML engineers, and researchers
Proven ability to drive growth motions (upsells, cross-sells) and manage retention in technical accounts
Strong operational discipline: forecasting accuracy, CRM hygiene, renewal cadence management
Thrives in ambiguity; able to self-direct and operate independently without detailed playbooks
Excellent communication and stakeholder management skills across technical and business personas
Preferred
Experience working with ML, MLOps, DevOps, or data infrastructure teams
Familiarity with Git, Jupyter, Python, PyTorch, or cloud platforms (AWS, GCP, Azure)
Experience designing or executing account activation or expansion strategies
Exposure to AI-native companies, model builders, or generative AI workflows
Benefits
Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption
Company
Weights & Biases
Weights & Biases is a developer-first MLOps platform that builds machine learning performance visualization tools.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$250MKey Investors
NVIDIAInsight PartnersCoatue
2025-03-04Acquired
2023-09-01Secondary Market
2023-08-09Series Unknown· $50M
Leadership Team
Chris Van Pelt
Co-Founder & CISO
Shawn Lewis
Founder/CTO
Recent News
Qualcomm Ventures
2026-01-20
Dynamic Business
2026-01-20
Company data provided by crunchbase