Claims Management Resources, Inc. (CMR) · 14 hours ago
Claims Service Representative
Claims Management Resources, Inc. is a fast-growing company focused on subrogation services. They are seeking a Claims Service Representative to provide excellent customer service and manage clerical duties in their Downtown OKC office.
Financial ServicesInsurance
Responsibilities
Greet visitors and applicants in a professional, friendly and hospitable manner; directing them to the right person or department
Uphold company security access policy by vetting all visitors to the building via outside monitor system
Manage a visitors log and issue security passes
Direct callers to the appropriate adjuster or manager to resolve claims
File documents to the appropriate database
Effectively work and cooperate with co-workers, supervisors and clients
Maintain an organized reception area
Qualification
Required
Excellent attendance and punctuality
Professional in appearance and demeanor
Ability to effectively communicate with visitors, employees and supervisors in a professional and courteous manner
Excellent listening skills
Ability to handle difficult calls professionally
Intermediate knowledge of Microsoft Office Suite
Accurate data review and data entry skills
Organized, thorough and detail oriented
Ability to multi task
Ability to work independently with minimal supervision
Available for 8:00 AM - 5:00 PM shift Monday thru Friday
1 - 2 years of receptionist experience required
1 - 2 years experience with multi-line phone system required
High school diploma or equivalent
Benefits
Matched 401K
Tiered bonus system based on team accomplishments, paid per pay period in which it is earned
Paid time off as well as paid holidays
CMR pays $50/month towards your internet service costs