DoorDash · 6 hours ago
Client Success Manager, DoorDash for Business
Chicago, IL
Full-time
Hybrid
Mid Level
$84K/yr - $123K/yr
4+ years expDoorDash is a technology and logistics company focused on empowering local economies. The Client Success Manager will work with a diverse client base to ensure a best-in-class onboarding experience, driving customer success and engagement across various stakeholders.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Drive cross-functional engagement to ensure a best-in-class onboarding experience
Serve as Customer Advocate by representing the customer’s voice for our product, growth, operations, and leadership teams
Help shape the vision and strategy for our customers' implementation at DoorDash for Business
Set our customers up for success, driving enrollment and activation for a meaningful impact on gross revenue
Develop and nurture relationships with a prominent customer base, including many Fortune 500 companies
Join our highly motivated team at a time of rapid growth and exciting scale initiatives
Qualification
Required
4+ years of implementation or customer-facing project management, preferably with a focus on strategic/enterprise-level accounts
Demonstrate a bias for action and are able to thrive in a fast-paced, constantly changing work environment
Customer-obsessed with a track record of uncovering the customer's 'why'
Act like an owner, taking accountability for project success and customer outcomes
Operate at the lowest level of detail to deliver thorough, meticulous and highly actionable project plans to anticipate and resolve issues quickly
Aim to achieve 1% better every day. Have a natural desire to improve upon existing processes and to build process where none currently exist
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Crain's New York Business
2026-01-24
2026-01-23
Company data provided by crunchbase