NEOGOV · 16 hours ago
Personal Property Tax Field Specialist
Hampton, VA
Full-time
Onsite
Entry Level
$21.51/hr - $21.51/hr
5+ years expNEOGOV is part of the City of Hampton, which is dedicated to providing excellent services to its residents. They are seeking a Tax Field Specialist responsible for researching and identifying vehicles and properties for tax collection purposes, conducting investigations, and managing delinquent tax collections.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Canvas apartment and office complexes within the City of Hampton to identify vehicles that are registered in the City of Hampton but do not display a valid City of Hampton decal
Utilize the DMV database and the Treasurer’s Office database to determine tax liability for violators. Initiate the collection process for violators
Analyze tax records, DMV records, VEC records, and Credit history report relative to lease / home purchase to determine if vehicles are properly registered
Write tickets to residents that are violators
Coordinate and oversee a “sting operation”
Initiate investigations on automobiles with out of state plates
Interpret City ordinances, polices and procedures regarding personal property taxes
Work with the City’s Information Technology department to develop tools to assist in discovery of personal property
Investigate and collect delinquent real estate taxes through a variety of techniques and methods including rent liens, personal interviews, deeds, wills and other public record searches
Conduct collection actions such as removing license plates from delinquent taxpayer’s automobiles and attaching wheel “boots” to prevent their removal in the process of distressing their property
Enter homes and businesses for that purpose of inventorying and distressing their personal property pursuant to a distress warrant
Conduct “till tap” at businesses that owe delinquent fiduciary taxes
Locate and take action against persons who have left Hampton and are living in adjacent counties and cities but still owe taxes to the City of Hampton
Research and locate delinquent taxpayers who have avoided the collection process and institute liens against them
Assist taxpayers with financial disclosure process and payment arrangements for delinquent taxes. Provide the necessary follow up to ensure compliance
Assist with high customer volumes in the lobby during peak tax seasons to ensure a high degree of efficiency and minimal wait time for customers
Utilize the license plate reader to locate delinquent tax payers. Take steps to immobilize vehicles due to delinquency
Process decals and assist with mailing tax bills
Perform other duties as assigned
Qualification
Required
Graduation from high school or GED
Extensive experience in law enforcement required
Some knowledge of City ordinances, personal property taxes and investigation techniques
Ability to compile data and compare various types of reports
Ability to coordinate the work of others for specific tasks force and day-to-day support
Some basic computer skills
Ability to communicate effectively both in orally and in writing
Ability to establish and maintain harmonious working relationships
Any acceptable combination of experience and education may be considered
Requires a valid driver's license and an acceptable driving record based on the city of Hampton's criteria
Individuals under consideration for position will be subject to a criminal background check and criminal history check
Any person offered employment with the city in this position shall be required to successfully pass testing for controlled substances
Requires extensive contact with the general public, Hampton Police Department and other city personnel
Ability to work independently and exercise sound judgment
Requires that some duties are performed after normal business hours
Requires frequent travel throughout the city and must be able to provide own transportation
Preferred
Associates Degree or some college level courses in Public or Business Administration or related field
Familiarity with the DMV Database
Benefits
The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or Sentara EAP website).
Savings bonds are available to the City's workforce.
Employees are covered for Workers' Compensation where appropriate.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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