V2Soft · 1 month ago
IT Operations Support Specialist
Dearborn, MI
Full-time
Hybrid
Mid LevelV2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. The IT Operations Support Specialist will support the IS IT Business Operations Lead by organizing and monitoring business operations and performance for the Industrial Systems IT Team, while also assisting in developing internal communications and metrics reporting.
DevOps
Responsibilities
Support operations of IS IT business activities
Support stakeholders as needed to develop monthly updates and metrics, and consolidate into the required monthly report out artifacts per corporate standards
Support meetings for the Industrial System IT Leadership teams
Participate in development of executive updates and presentations for operational updates, organizational accomplishments to objectives, strategy and roadmap etc
Develop, publish & distribute communications to improve knowledge sharing & awareness across the enterprise of IS IT strategies, roadmaps, activities and accomplishments
Assist IS IT team members in monitoring business performance metrics to ensure IS IT targets are on track to be achieved by year end
Assist IS IT leadership to ensure we are monitoring the big picture of activities and deliverables with the team focused on the right activities at the right time
Participate in planning quarterly leadership offsites
Help monitor activities and metrics on key IS IT initiatives
Support scheduling and preparations for bi-weekly IS IT strategic topics reviews
Monitor and support objectives, milestone targets & KPI's and engage team members when issues and blockers arise
Qualification
Required
Jira
Microsoft Excel
Microsoft PowerPoint
Communications
Software Communications - Other
Microsoft Outlook
Microsoft Word
Ad Hoc Reporting
Budgeting
Budgets/Timing
Business Analytics
Data Analysis
Data/Analytics dashboards
Knowledge and experience in IT Business Operations
Experience in coordinating, organizing and hosting key meetings and events
Inclusive style with the ability to collaborate and build meaningful relationships at all levels and functions of the organization
Experience in developing internal communications to support an IT leadership team
Demonstrated ability to support an IT leadership team in daily operations and to achieve their organizational objectives
Be able to work cross-functionally, in a matrixed environment and have experience in a large multi-national company
The successful candidate will exhibit the Client + behaviors and work diligently and ethically each day to help achieve success of the Client + plan
Associate Degree
Preferred
The IT Business Operations Analyst (agency) will support the IS IT Business Operations Lead in collaboration with our IS IT colleagues to organize, support, & monitor business operations and performance of the Industrial Systems IT Team
Support operations of IS IT business activities
Support stakeholders as needed to develop monthly updates and metrics, and consolidate into the required monthly report out artifacts per corporate standards
Support meetings for the Industrial System IT Leadership teams
Participate in development of executive updates and presentations for operational updates, organizational accomplishments to objectives, strategy and roadmap etc
Develop, publish & distribute communications to improve knowledge sharing & awareness across the enterprise of IS IT strategies, roadmaps, activities and accomplishments
Assist IS IT team members in monitoring business performance metrics to ensure IS IT targets are on track to be achieved by year end
Assist IS IT leadership to ensure we are monitoring the big picture of activities and deliverables with the team focused on the right activities at the right time
Participate in planning quarterly leadership offsites
Help monitor activities and metrics on key IS IT initiatives
Support scheduling and preparations for bi-weekly IS IT strategic topics reviews
Monitor and support objectives, milestone targets & KPI's and engage team members when issues and blockers arise
Associate Degree
Company
V2Soft
V2Soft stands as a global leader in Information Technology Services and Business Solutions, headquartered in Michigan, USA, since its establishment in March 1998V2Soft is dedicated to pioneering innovative technology solutions, seamlessly integrating AI and Generative AI into their services to empower customers.
Founded in 1998
1001-5000 employees
H1B Sponsorship
V2Soft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (21)
2023 (8)
2022 (6)
2021 (7)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
KUMAR VISWANATHAN
Client Partner
Keith Powell
Client Partner Manager
Recent News
Company data provided by crunchbase