Ethos Veterinary Health · 16 hours ago
Veterinary Customer Service Representative, FVRC
Estero, FL
Part-time
Onsite
Entry Level
$18/hr - $18/hr
1+ years expEthos Veterinary Health is expanding and hiring a Part-time Customer Service Representative for the Florida Veterinary Referral Center (FVRC). This role involves managing client communications and ensuring exceptional care within a fast-paced specialty and emergency hospital.
Health CareMedicalVeterinary
Responsibilities
Serve as the first point of contact for clients, setting the tone for exceptional care
Manage a high-volume, multi-line phone system
Communicate closely with medical staff to ensure seamless client experiences
Accurately document client and patient information in medical records
Process payments, refunds, and cash handling
Maintain accuracy and professionalism in a fast-paced environment
Uphold FVRC’s core values, standards of care, and mission
Qualification
Required
1–2 years of experience in a veterinary specialty, emergency, or high-volume practice
Excellent verbal and written communication skills
Strong organization and attention to detail
Comfortable using technology and learning new systems
Ability to problem-solve and adapt quickly
A team-first mindset and commitment to exceptional client service
Benefits
401(k) with company match
Medical, dental, and vision insurance
Generous PTO
Employee Assistance Program
FSA and life insurance
Employee discounts
Professional development support
Referral program
And more!
Company
Ethos Veterinary Health
Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.
10001+ employees
H1B Sponsorship
Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-16Acquired
Leadership Team
Patrick Welch
Executive Leadership Team Member
Recent News
Seattle TechFlash
2025-09-09
Company data provided by crunchbase