Contact One Communications, Inc. · 16 hours ago
3477 Principal Technician (Digital Infrastructure)
Norfolk, VA
Contract
Onsite
Senior Level, Lead/Staff
3+ years expContact One Communications, Inc. is seeking a Principal Technician specializing in Digital Infrastructure. The role involves systems design, integration, and maintenance of IT infrastructure, ensuring compliance with security standards and providing training to personnel.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Follows standard approaches and established design patterns to create new designs for simple systems or system components
Identifies and resolves minor design issues
Identifies alternative design options and seeks guidance when deviating from established design patterns
Provides technical expertise to enable the configuration of system components and equipment for systems testing
Collaborates with technical teams to develop and agree system integration plans and report on progress
Defines complex/new integration builds
Ensures that integration test environments are correctly configured
Designs, performs and reports results of tests of the integration build
Identifies and documents system integration components for recording in the configuration management system
Recommends and implements improvements to processes and tools
Provisions/installs, configures and maintains infrastructure services and components
Monitors, measures and reports on infrastructure load, performance and security events
Identifies operational issues and contributes to their resolution
Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts
Carries out agreed system software maintenance tasks
Automates routine system administration tasks to specifications using standard tools and basic scripting
Establishes, monitors and conducts On-The-Job Training (OJT) to ensure all personnel are proficient in their duties
Ensures compliance with cryptographic security standards
Supervises the maintenance and installation of on-line Crypto equipment
Provides collaboration and assistance to other work sections within Service Operations Branch in support of mission requirements
Performs other duties as required
Qualification
Required
NATO Secret security clearance
Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience
At least 3 years' experience in the implementing, and managing the underlying technology, software and hardware WAN/LAN components that ensure the smooth functioning of switches, routers, firewalls, network systems, monitoring systems, crypto and security systems
Practical experience troubleshooting infrastructure related issues, perform regular maintenance
Adequate communication and interpersonal skills
Good analytical skills and solution-oriented attitude
ITIL Foundation certificate holder
Minimum qualification of an associate level Networking Professional certification (e.g. CCNA)
Preferred
Practical experience in network configuration, analysis, integration, testing, implementation and support
Knowledge of operating network authentication and authorization systems and technologies (e.g.802.1x, ISE, RADIUS, TACACS+)
Practical experience in the deployment, use and configuration of Cisco Prime
Knowledge and experience of configuration, operation and management of Voice over IP (VoIP) infrastructure (e.g. CUCM)
Prior experience in the management of technical teams/personnel
Minimum 3 years' experience of multivendor (e.g. Cisco, Dell) Routing (WAN) and Switching (LAN), as well as Enterprise environments
A minimum of 3 years' experience with the configuration and operation of Network Monitoring and Event Management systems (e.g. Spectrum, Splunk)
Knowledge and experience of implementing and operating WAN and LAN technologies within an Enterprise and Services Provider network
General understanding of related telecommunications systems and techniques of TDM, MPLS, Software Defined Networking and Access, Video, Voice and VoIP technology
Experience of maintaining and configuring cryptographic equipment such as TCE 621 family
Knowledge of IPv6 network technologies and concepts
Knowledge of Datacenter technologies and Virtualized Switching
Knowledge and experience in applying ITIL, ITU-T principles and methodologies applied to effective Service Management and Control
Prior experience of working in an international environment comprising both military and civilian elements
Knowledge of NATO responsibilities and organization, including ACO and ACT
Company
Contact One Communications, Inc.
Contact One Communications, Inc.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase