NEOGOV · 15 hours ago
Legal Administrative Professional I - Front Desk - KENT
Kent, WA
Full-time
Onsite
New Grad, Entry Level
$29.25/hr - $37.08/hrThe King County Prosecuting Attorney's Office is looking for a highly motivated individual to join their team as a Legal Administrative Professional I. The role involves being the first point of contact for visitors and managing a high volume of phone calls and emails, while ensuring exceptional customer service and confidentiality in sensitive matters.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide exceptional customer service to visitors and callers in the spirit of a public servant while relaying information in accordance with PAO policy
Direct calls to appropriate individuals/units within the office or refer the caller to external resources or partner agencies
Maintain high discretion, tact, and confidentiality when working on highly sensitive subject matter and/or material
Professionally interact with the public, law enforcement officers, defense attorneys, judges, court staff, and PAO colleagues
Utilize the PAO case management system, Prosecution by Karpel (PbK) to look up basic information and upload documents as requested
Enter Notice of Appearance and Withdrawals into PbK
Enter the daily Early Assignment list
Prepare Arraignment FTA folders for the Arraignment desk
Generate and mail Arraignment letters from the daily filing log
Register cases for E-Service from the filing log
Maintain and update the Front Desk reception manual
Route information to proper contacts, including the chain of command
Help to train Front Desk coverage personnel
Electronically filed documents through the Superior Court Clerk’s Office online portal
Assist the supervisor and records unit with additional PbK entries and other duties as assigned
Monitor, distribute, and scan received mail and faxes
Complete Daily Court Run
Order and maintain office supplies
Actively participate in PAO equity work, attending equity training and discussions
Receive CCAP, PALS, and EHD Notice of Violation; generate and prepare the Motion, Certificate, and order for Bench Warrant
Support the Race, Equity, and Social Justice policy and principles, working with PAO colleagues and management to identify opportunities for improvement
Additional responsibilities and/or tasks may be incorporated, or existing ones modified as business needs evolve
Qualification
Required
Excellent communication skills, including communicating professionally and effectively with individuals and groups
Ability to exercise courtesy, sensitivity, and good judgment with individuals harmed by crime or in crisis
Skill in responding positively, maturely, empathetically, and helpfully to individuals with diverse backgrounds and concerns
Skill to work independently, follow through on given assignments, be part of a team, and interact appropriately
Developing organizational skills and accurately completing various tasks with frequent interruptions
Computer skills (WORD, Excel, PBK a plus) and office equipment (phone, fax, copier, scanner, etc.)
Ability to follow written and verbal directions and to complete assigned tasks on schedule
Skill in answering a multi-line telephone system
Demonstrated predictable, reliable, and timely attendance
Ability to learn from directions, observations, and mistakes and apply procedures using good judgment; ability and willingness to accept supervision, coaching, and feedback
Ability to establish and maintain positive and effective working relationships with co-workers, management, attorneys, court personnel, law enforcement, and the public
Engage race, equity, and social justice principles in regular job duties and decision-making
Ability to accept supervision, coaching, and feedback
Preferred
This position may be eligible for the bilingual premium pay of $1 per hour for all hours worked. Desired languages include Spanish, Chinese (Cantonese, Mandarin, Shanghai, Other), Dari, Russian, and/or Vietnamese. To qualify for the bilingual pay premium, applicants must demonstrate sufficient language proficiency
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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