Ace Parking · 2 days ago
SUPERVISOR - COMMERCIAL
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$20/hr - $21/hr
1+ years expAce Parking is a leading parking management company with over 72 years of experience, dedicated to treating clients, partners, and team members with respect and courtesy. The Supervisor will assist the management team in overseeing parking attendants, ensuring high standards of service, accountability, and cleanliness in the parking area while promoting a culture of professionalism and exceptional customer service.
CommercialConsultingParking
Responsibilities
Supervise parking attendants and ensure that all duties are completed according to company standards
Assist with implementing work schedules and assignments
Oversee daily cash handling procedures and submit accurate reports of collections
Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations
Promote a culture of professionalism, accountability, and exceptional customer service among the team
Accountable for the cleanliness and appearance of the parking area
Contribute to the development and implementation of park policies and procedures
Accountable for meeting or exceeding established performance targets
Order and maintain a supply of necessary materials and equipment
Ensure that all signage and markings are visible and clear for customers
Train and motivate staff to deliver excellent customer service, including assisting with parking, handling customer issues, and maintaining a clean and safe facility
Address customer inquiries and complaints in a prompt and professional manner
Ensure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively
Inspect parks regularly to ensure they are clean, safe, and well-maintained
Continuously seek ways to improve service quality and efficiency
Regularly update upper management on operational challenges
Foster clear and open communication within the team and with other departments
Provide training to workers on safety regulations, equipment usage, and job duties
Promote teamwork, inclusion, and respect among all staff
Qualification
Required
High school diploma or GED
1 year of supervisory experience
Excellent communication and interpersonal abilities
Physical ability to lift heavy items (50 lbs)
Benefits
Medical, dental, vision, life insurance coverage
Flexible Spending Accounts
401k
Vacation/Sick
Holiday
Discount programs
Company
Ace Parking
Ace Parking is an Management Consulting providing a full range of parking services
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Baumgardner
CEO & Vice Chairman
Ross Seibert
Chief Financial Officer
Recent News
Sacramento Business Journal
2025-03-26
Company data provided by crunchbase