Filtration Group · 18 hours ago
IT Support Tech
Breckenridge, TX
Full-time
Onsite
New Grad, Entry LevelFiltration Group is on a mission to make the world safer, healthier, and more productive. They are seeking a part-time, entry-level IT Support Technician to provide on-site desktop and basic infrastructure support, focusing on resolving escalated tickets that require physical presence and hands-on troubleshooting.
Environmental ConsultingHeating Ventilation and Air Conditioning (HVAC)Manufacturing
Responsibilities
Respond to escalated IT tickets from a third-party remote helpdesk during scheduled on-site days
Provide hands-on troubleshooting for desktops, laptops, monitors, printers, and peripherals
Assist users with basic software issues (Windows OS, Microsoft 365, browsers, standard business applications)
Perform workstation setup, moves, adds, and changes for new hires and existing staff
Serve as the on-site point of contact for the remote helpdesk and IT leadership
Perform tasks that cannot be completed remotely, including hardware swaps, cable checks, and power resets
Document findings and resolutions clearly in the ticketing system
Escalate unresolved or complex issues to the appropriate IT team or vendor
Image and deploy PCs and laptops according to company standards
Replace common hardware components (keyboards, mice, monitors, docks)
Assist with IT asset inventory tracking and equipment organization
Coordinate warranty repairs and vendor service calls as needed
Perform basic network troubleshooting (checking cables, switch ports, and Wi-Fi connectivity)
Assist with printer, copier, and scanner issues
Support basic conference room and A/V setups
Qualification
Required
High school diploma or GED
Basic understanding of Windows-based computers and common office software
Strong customer service and communication skills
Ability to work independently on-site with guidance from a remote helpdesk
Comfortable following documented procedures and escalation paths
Reliable transportation to the Breckenridge location
Preferred
Prior helpdesk, desktop support, or technical internship experience
Familiarity with IT ticketing systems
Basic knowledge of networking fundamentals
CompTIA A+ or similar entry-level certification
Company
Filtration Group
Filtration Group is a manufacturer and supplier of filtration products for the HVAC, industrial and process, liquid and safety markets.
Founded in 1942
5001-10000 employees
H1B Sponsorship
Filtration Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2025-11-11Acquired
Leadership Team
Dave McGinnis
Chief Financial Officer
Joe Antonacci
Group CFO - Life Sciences - Filtration Group
Recent News
MarketScreener
2025-12-04
Company data provided by crunchbase