PRIME · 21 hours ago
Account Executive - Medical Communications
New York, NY, US
Full-time
Hybrid
New Grad, Entry LevelPRIME is focused on accelerating life-changing solutions to global healthcare challenges. The Account Executive will support the day-to-day delivery of medical communications projects, ensuring work is delivered on time, within budget, and to a high standard of quality and compliance.
Marketing & Advertising
Responsibilities
Support day-to-day account management under the direction of the senior team, ensuring smooth communication and efficient delivery of client work, in line with SOPs
Collaborate with cross-functional teams (studio, editorial, creative) to coordinate timely project delivery through the defined SOPs
Apply and develop knowledge of client products, therapy area, and market context to inform project delivery
Contribute to post-project debriefs, supporting the SAM/AD in capturing lessons learned and identifying opportunities to enhance client delivery and future project performance
Support efforts to contribute to the organic growth through quality delivery of assigned accounts
Take opportunities to build understanding of the pharmaceutical industry, med comms sector, and compliance frameworks relevant to assigned accounts
Develop and manage project timelines, update status trackers, and follow internal processes to ensure smooth, on-time delivery, in line with SOPs and flagging any risks or issues to the SAM/AD through agreed SOP channels
Coordinate and ensure delivery of live/virtual/hybrid events (e.g. logistics, materials, registrations, supplier liaison)
Coordinate print and shipping coordination, supports the development of on-site packs and pre-meeting materials as required
Process copyright permission approvals and reference purchasing as required. Order references and ensure these are filed appropriately
Maintain organized project folders and consistent file naming and sharing practices in line with SOPs
Perform online and database searches for journal and congress information to support project delivery as required
Manage financial tracking and invoicing under the guidance of the SAM/AD, including raising job numbers, budget development and tracking, invoicing, and reporting using CMAP (financial data tracking tool)
Track time accurately and record it weekly to support project efficiency and productivity
Proactively flag any financial or timeline concerns to the SAM/AD to ensure projects remain within budget and on schedule, in line with SOPs
Contribute to delivering high-quality client experiences and demonstrate professionalism in all interactions
Build strong working relationships with client contacts, authors, and key opinion leaders (KOLs)
Prepare client meeting contact reports and status sheet updates and assist in basic project delivery discussions
Communicate clearly and proactively with clients and internal teams, and ensures all correspondence and documentation comply with Prime’s SOP communication guidance (Teams, email, meeting notes)
Create records and maintain all aspects of database and approvals management systems, ensuring project records, documents, and approvals are accurately maintained in accordance with Client’s timelines, publication process and publication database guidelines
Comply with defined approval and quality-control workflow (upload, track, and maintain approval records) to ensure project materials are complete, compliant, and retrievable
Ensure the database record meets Good Publication Practice guidelines and that all steps are complete, with fully auditable documentation trail
Responsibility for Publication Platform audits
Proactively identify inconsistencies or missing information and work with internal teams to resolve issues
Any other tasks or projects as reasonably requested by the company
Qualification
Required
Organised and reliable, with strong attention to detail
Communicates clearly and professionally, both verbally and in writing
Manages time effectively and delivers work to agreed deadlines
Able to prioritise and manage multiple projects independently while maintaining accuracy under pressure
Collaborates effectively and models Prime's values through positive team contribution
Professional, adaptable, and proactive in supporting team and client needs
Demonstrates curiosity, initiative, and accountability for continuous learning and improving team efficiency
Benefits
42 days paid time off
Hybrid Working
5% contribution to 401k
ADP Totalsource
Company
PRIME
PRIME partners with organizations to bring them more qualified leads with less strain on their business. Simple as that.
Founded in 2011
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Gregg Alexander
Founding Partner/COO
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