Henry Ford Health · 4 hours ago
Administrative Assistant - Full time - Sterling Heights
Sterling Heights, MI
Full-time
Onsite
New Grad, Entry LevelHenry Ford Health is seeking an Administrative Assistant to perform various office sales duties including managing spreadsheets and reconciling discrepancies. The role involves handling phone calls, performing front desk duties, and assisting with inventory and reporting tasks.
BiotechnologyHealth CareHealth InsuranceMedical
Responsibilities
Handles phone calls, transferring calls appropriately, taking messages, and responding to e-mails and patient complaints
Performs front desk duties to include greeting customers and accepting deliveries
Complete spreadsheets, check store totals, and reconcile discrepancies; prepare monthly folders
Performs point of sale responsibilities, including preparing a summary for all stores; separate cash from insurance, print MOS issues (printer, fax, etc.) and copy for IT, pull problem orders for the Billing Department
Performs cash reconciliations
Handles US and internal mail for a specific store. Sorts interoffice mail, separating cash reconciliations, coupons, day sheets, and supporting documents; process and store coupons
Enters the schedules for all Optometrists
Completes specified duties surrounding inventory. Orders supplies for the office
Additional responsibilities for Support Services Administrative Assistants may include:
Responsible for daily and monthly reporting and analysis for all offices as required by Director of Finance and Vice President
Prepare analysis of discounting for all Satellite offices for discussion with Director of Satellite Operations and Satellite Office Managers
Maintain insurance and patient collection database in Access. Produce and mail all letters. Ensure database is kept current
Prepare monthly reporting and reconciliation for all lens and contact lens products
Oversee all inventory cycle counts and variance analysis for all satellite offices. Review variance explanations
Assist with Payroll functions as needed
Prepare bi-monthly reporting for POS adjustments and Outstanding Receivables
Enter patient refund transactions into PeopleSoft
Maintain Access database and prepare reporting for all offices related to Special Testing and Services
Perform other duties as required
Qualification
Required
Requires a high school diploma or GED
Requires previous clerical and/or retail experience
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy
Must practice the customer skills as provided through on-going training and in-services
Preferred
Associates' degree or Bachelors' Degree preferred
Optical experience preferred
Company
Henry Ford Health
*Job seekers: please be aware of fraudulent job postings and phishing scams via LinkedIn.
Founded in 1915
10001+ employees
H1B Sponsorship
Henry Ford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (212)
2024 (156)
2023 (134)
2022 (159)
2021 (140)
2020 (153)
Funding
Current Stage
Late StageTotal Funding
$40.27MKey Investors
Mort Harris
2020-06-04Grant· $0.27M
2018-04-09Grant· $20M
2016-12-05Grant· $20M
Leadership Team
Robert Riney
President and CEO
Recent News
2025-11-07
Company data provided by crunchbase