Ooma, Inc. · 1 day ago
Sales Operation Analyst
Sunnyvale, California
Full-time
Onsite
Entry, Mid Level
$75K/yr - $90K/yrOoma is a company that empowers people to connect through its cloud-based communication platform. They are seeking a Sales Operation Analyst to support and scale their Residential Sales organization by analyzing sales data, managing reporting, and collaborating with various teams to optimize performance across retail channels.
Telecommunications
Responsibilities
Build and maintain advanced Excel-based models and reporting to track item-level sales performance across U.S. and Canadian retail and distributor channels
Manage ongoing POS data intake, reconciliation, and validation across retailer portals, distributors, and internal systems
Analyze sell-in, sell-through, inventory, and margin performance to identify trends, risks, and opportunities
Develop recurring and ad hoc reporting to support forecasting, promotions, retailer business reviews, and leadership insights
Track marketing and Co-op programs, including budgeting, approvals, documentation, and proof of performance
Partner closely with Account Managers to support account planning, promotional execution, and retail event analysis
Work hands-on within major retailer vendor portals (e.g., Walmart, Amazon, Best Buy) to support reporting, item setup, and execution
Support inventory planning and forecasting at store, warehouse, and distributor levels for promotions, seasonal demand, and new product launches
Evaluate promotional effectiveness, discount cadence, and markdown budgets to ensure profitability and program efficiency
Collaborate cross-functionally with Marketing, Product, Logistics, and Finance on launches, forecasting assumptions, and operational readiness
Manage sales and financial analysis across U.S. and Canadian currencies, applying sound accounting and financial principles
Qualification
Required
Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data modeling; VBA experience is a plus
Strong analytical and problem-solving skills with exceptional attention to detail
Hands-on experience working with major retail vendor portals such as Walmart, Amazon, and Best Buy
Experience supporting retail and/or distributor sales channels across the U.S. and Canada
Ability to manage multiple priorities and effectively collaborate with cross-functional teams
Strong written and verbal communication skills, with the ability to translate data into clear business insights
Preferred
Experience in consumer electronics, telecom, or subscription-based hardware environments strongly preferred
Familiarity with inventory management, demand planning, and retail forecasting processes a plus
Strong preference for working knowledge of retail compliance, product certification, and regulatory requirements
Experience working in or supporting a publicly traded company environment is preferred but not required
Benefits
Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)
Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
FSA Healthcare & Dependent Care
Commuter Benefits
Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
401(k), including employer match, and Roth
Employee Stock Purchase Plan (ESPP)
Paid Time off, Sick Time, as well as corporate holidays observed
Employee Assistance Program
Life Balance benefits with Travel Assistance Services and Identity Theft
Discount Program
Credit Union
Medicare Assistance
Company
Ooma, Inc.
Ooma delivers phone, messaging, video and advanced communications services that are easy to implement and provide great value.
Founded in 2003
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Eric Stang
Chairman and CEO
Shig Hamamatsu
Chief Financial Officer
Recent News
2024-05-05
2024-05-05
Company data provided by crunchbase