SeaWorld Parks & Entertainment · 18 hours ago
Supervisor, Risk Management
Orlando, FL
Full-time
Onsite
Entry, Mid Level
1+ years expSeaWorld Parks & Entertainment is dedicated to caring for animals and creating memorable experiences for guests. They are seeking a Supervisor for Risk Management to manage Safety Specialist performance, oversee daily tasks, and ensure compliance with safety regulations.
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Responsibilities
Responsible for managing Safety Specialist performance
Provide oversight of Safety Specialist daily tasks (accident investigations, audits, inspections, training etc.)
Develops weekly schedules for the team to ensure coverage of park hours is met by Safety Specialists
Provide training to Safety Specialists to ensure they have knowledge of their scope of work
Provide formal and informal feedback on Safety Specialist performance and making recommendations related to progressive discipline (when deemed necessary)
Ensure that general liability database is maintained and updated
Ensure accident investigation database is updated with Safety Specialist notes
Ensure claims are filed with TPA within established timeline
Conduct quarterly case evaluation update meetings for senior leadership
Corresponds with guests regarding loss and possible claims
Enter guest claims into general liability database and manage priority levels
Assist in preparation of general liability safety reports while also maintaining compliance with local, state, and federal recordkeeping requirements
Attends in-person and virtual claims review meetings
Assists in organizing claim information for litigated and non-litigated claims
Produces and analyzes technical reports to highlight park performance and identify trends
Participates in general liability inspections and develops corrective action plans to eliminate hazards
Establish and maintain a positive atmosphere to ensure the highest level of Safety Specialist performance and guest service
Attend safety meetings as required as well as general liability sensitive meetings
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Risk Management preferred or minimum one year experience working in related fields
General knowledge of insurance claims and general liability
General knowledge of OSHA regulations and related laws
Possession of valid state driver's license
Must be able to meet requirements and competencies of the Safety Specialist role
Must demonstrate proficiency in technical and leadership skills
Must have strong analytical aptitude, strong communication and organizational skills
Must be able to manage successfully in stressful situations, multitask, make quick decisions, troubleshoot problems, and adapt to changes in a fast-paced work environment
Must have strong written and verbal communication skills; including the ability to present to large groups
Must be able to mentor and develop personnel
Must be proficient in Microsoft Office (Word, PowerPoint, Excel, etc.)
Must be able to work indoors/outdoors in all weather conditions and temperature extremes
Must be available to work varying shifts/hours based on business need, to include opening, mid and closing shifts, nights, weekends, and holidays
Must be able to perform duties/tasks of the position within scope of supervision and willing to perform additional tasks required by higher business levels
Position engages in extensive walking and standing throughout entire shift and climbing/ascending heights (if needed)
Preferred
Bilingual preferred; not required
Benefits
Paid Time Off
Complimentary Park Tickets and Passes
Park Discounts on Food and Merchandise
Medical, Dental, and Vision Insurance
401K Retirement plan
Voluntary Insurance
Life Insurance
Disability Benefits
Tuition Reimbursement
Dependent and Health Care Flexible Spending Accounts
Employee Assistance Program
Legal Assistance Plan
Company
SeaWorld Parks & Entertainment
SeaWorld Parks & Entertainment™ is a leading theme park and entertainment company providing experiences that matter and inspiring guests to protect animals and the wild wonders of our world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Zhonghong Holdings Group
2017-03-24Post Ipo Equity
2013-04-19IPO
2009-01-01Series Unknown
Leadership Team
Jim Forrester
Interim Chief Financial Officer and Treasurer
Ian Parker
Corporate Vice President, Head of Groups and Partnerships
Recent News
The Orlando Sentinel
2025-12-29
2025-11-27
2025-11-11
Company data provided by crunchbase