Amazon · 3 hours ago
Sr. Partner Development Manager, Global Enterprise Services - Amazon Leo
Amazon is an initiative to increase global broadband access through a constellation of satellites. The Senior Partner Development Manager will serve as the primary technical point of contact for strategic reseller partners and will provide technical support and guidance to ensure high standards in service delivery for Amazon Leo satellite connectivity.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Serve as primary technical point of contact for strategic partners post-launch, ensuring optimal performance and technical success of Amazon Leo service delivery through partner channels
Provide proactive technical guidance to partner technical teams, monitoring performance metrics and conducting regular technical reviews to maintain high service delivery standards
Coordinate partner onboarding and integration projects, managing timelines, dependencies, and technical milestones across multiple partner accounts
Manage technical support processes for partner-reported issues, ensuring rapid resolution and maintaining partner confidence in Amazon Leo technical capabilities
Coordinate engineering support resources and drive technical optimization initiatives across the partner ecosystem
Engage partners and their field teams in technical workshops and focused meetings to communicate technical best practices and post-sales support protocols
Develop and refine partner-facing technical collateral, integration guides, and troubleshooting documentation
Work closely with Partner Success Managers to align technical operations with business objectives while maintaining Amazon Leo's high standards for system performance
Identify opportunities to improve partner technical capabilities through training, certification programs, and technical enablement initiatives
Coordinate with Customer Delivery Engineers (CDEs) and Customer Delivery Managers (CDMs) for complex partner integrations requiring custom technical solutions or project coordination
Enable rapid problem-solving protocols through direct operational integration and coordination with internal engineering teams
Monitor partner service delivery quality, technical KPIs, and operational health metrics to drive continuous improvement
Qualification
Required
5+ years of design/implementation/operations/consulting with distributed applications experience
5+ years of technical engineering experience
Preferred
Experience in a 24x7 operational services or support environment
Experience in internal enterprise or external customer-facing environment as a technical lead
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Recent News
2026-01-25
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