FirstService Residential · 9 hours ago
Risk Reduction Manager
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
$60K/yr - $90K/yr
5+ years expFirstService Residential is a company focused on enhancing safety and reducing losses for managed properties. The Risk Reduction Manager will lead risk mitigation and claims management efforts, develop risk management programs, and advocate for clients during the claims process to ensure effective communication and service delivery during property loss events.
Property ManagementReal Estate
Responsibilities
Develop and implement a structured risk management program for our managed communities
Act as the primary liaison between our organization, our clients, and First Onsite (our disaster restoration partner) for all matters related to property restoration and repair
Manage educational campaigns and social events with our property managers, regional directors and the local First Onsite team to educate our teams on preparedness and prevention
Communicate regularly with boards, residents, and property management teams about the risk management program and ongoing initiatives
Establish strong relationships with internal and external stakeholders
Advocate for our clients during the insurance claims process to achieve fair and timely outcomes
Work closely with our outside partners to deliver quarterly reports for the Office of the COO and regional leadership
Stay updated on industry best practices in risk management and claims handling
Qualification
Required
Bachelor's degree or equivalent related experience
5+ years of experience in condominium, HOA or commercial property management. Exposure to restoration services is an asset
Self-motivated leader who can drive initiatives with minimal oversight while also working collaboratively in a matrix organization
Proven ability to lead cross-functional efforts and influence without direct authority
Relationship building is critical – you will be interfacing daily with property managers, executives, vendor partners, and client boards
Excellent communication skills – both written and verbal – with an ability to tailor messages to different audiences
Comfortable speaking persuasively in front of large groups (board meetings, training sessions, industry events) and one-on-one
Strong interpersonal skills to build rapport and credibility across teams
Strong working knowledge of property & casualty insurance, claims processes, and risk mitigation techniques
Any experience with insurance claim handling or risk consulting will be considered a plus
Benefits
Full comprehensive benefits to include your choice of multiple medical plans
Dental
Vision
Time off benefits
Paid holidays
401k with company match
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Amy Sanchez
President, Central & North Florida Markets
Katie Halfhill
Director of Business Development
Recent News
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