CareCentrix · 7 hours ago
Technology Support Specialist
Tampa, FL
Full-time
Hybrid
Mid Level
$22/hr - $25/hr
3+ years expCareCentrix is a company focused on managing endpoint lifecycle for a distributed workforce. They are seeking a Technology Support Specialist to handle imaging, deployment, inventory management, and provide high-quality remote support for end users in a regulated environment.
Health CareHome Health CareWellness
Responsibilities
Own the endpoint hardware lifecycle, including imaging, configuration, deployment, shipping, returns, replacements, and device retirement
Execute joiners and leavers processes, ensuring timely equipment delivery, recovery, and deprovisioning
Maintain accurate hardware and peripheral inventory, including unassigned, deployed, retired, and disposed assets
Provide remote support for end users, resolving tickets efficiently and ensuring clear communication through closure
Troubleshoot and support Windows 10, peripherals, mobile devices, and basic business applications
Support remote access and core technologies including VPN, VDI, Active Directory, networking, email, telephony, and file sharing
Participate in root cause analysis for recurring issues and identify opportunities for automation
Contribute to special projects and participate in an on call rotation, including occasional off hours work
Qualification
Required
Strong hands on experience with Windows 11 and endpoint deployment
Experience with Apple iOS devices
Knowledge of Intune and/or SCCM
Proficiency with the Microsoft Office Suite
Experience supporting a remote or distributed workforce
Background working in a highly regulated and secure environment
Excellent customer service, communication, and problem solving skills
Highly organized, detail oriented, and able to manage multiple priorities
Self starter who actively seeks learning opportunities
Preferred
Some technical training/college preferred along with 3+ years of technology support experience in a medium to large organization
Benefits
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match
Generous PTO
401K Savings Plan
Paid Parental Leave
Free on-demand Virtual Fitness Training
Advancement Opportunities
Professional skills training
Tuition /exam reimbursement
PayActiv - access earned income in between pay checks
Walgreens Discount - receive up to 25% off eligible items
Great culture with a sense of community
Company
CareCentrix
CareCentrix is a home health center that offers post-acute care, home infusion, and serious illness care services.
1001-5000 employees
H1B Sponsorship
CareCentrix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (9)
2023 (5)
2022 (9)
2021 (8)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2022-10-11Acquired
2011-09-20Private Equity
Leadership Team
Kimberly Paul
CTO
Phillip Shiver
Chief Financial Officer
Recent News
2025-09-16
2025-09-02
Hartford Business Journal
2025-08-30
Company data provided by crunchbase