NEOGOV · 9 hours ago
Corrections Records Supervisor
Austin, TX
Full-time
Onsite
Mid, Senior Level
$64K/yr - $81K/yr
4+ years expNEOGOV is seeking a Corrections Records Supervisor to oversee the processing and maintenance of inmate records for the Travis County Sheriff's Office. The role involves supervising staff, ensuring compliance with regulations, and coordinating between the court system and jail records to facilitate accurate inmate management.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supervises, plans, and directs staff members of the Records unit. Assigns work, develops performance goals and standards, trains, resolves problems, evaluates performance, monitors workflow and deadlines, and makes personnel action recommendations
Develops detailed user requirements, system documentation and workflow procedures
Plans and coordinates departmental training
Plans, writes, revises, and recommends policies and procedures
Completes the development of assigned annual work plan goals for records program
Develops data quality internal controls
Monitors and audits data
Analyzes changing business needs and how their effect on various systems and associated processes
Make recommendations for improvements
Analyzes and determines cost-effective methods and procedures
Oversees discrepancies in systems
Monitors the status of inmates in our custody as they move through Intake, Counsel at First Appearance (CAFA) Magistration, Housing, and eventual release or transfer
Receive and store all documentation received from the arresting agency, courts, and other parties regarding an inmate’s incarceration and release
Coordinates the organization, storage, and retrieval of jail records in accordance with Federal, State, and Local regulations
Ensures coordination between the court system and jail records results in the accurate release, transfer, and confinement of all individuals within the custody of the Travis County Sheriff's Office
Ensures the efficient and timely processing of all submitted bail and bonds
Assists in maintaining retention schedules and ensures proper disposal of records as authorized
Processes incoming records requests, conducts research, and compiles data for reports and responses
Monitors data quality, identifies discrepancies, and assists in maintaining accurate records databases
Prepares statistical and operational reports to support program planning and compliance
Provides guidance to staff on records management policies and procedures
Coordinates off-site records storage, retrievals, and destruction activities
Acts as section liaison between the department, court system, pretrial, and other related departments
Assists in budget development process. Determines the need for equipment, technology, professional services, staffing, and other resources. Manages vendor relationships, prepares requisitions for purchases
Performs other job-related duties as assigned
Qualification
Required
Bachelor's degree in Records Management, Public Administration, Business Administration, Library and Information Sciences or a directly related field AND four (4) years of professional records management experience, including one (1) year of supervisory or management experience
Must currently hold or be able to obtain a Texas Commission on Law Enforcement Basic Jailer License within one year of employment
Supervisory principles, practices and techniques
Federal, State, Local and County laws, rules, regulations and guidelines applicable to records management
Sources of information and records, including public databases, governmental statistical data, and official States, County, and City data
Standard practices and techniques of records management, including file management techniques
Records retention schedules
Records and Information Management technologies
Computer equipment to include word processing, spreadsheets, databases and records management software applications
Business letter writing, grammar and punctuation, and report preparation
Interpreting a variety of instructions furnished in written, verbal, diagram or schedule form
Using basic arithmetic including calculating figures such as proportions, percentages, areas and volume
Evaluating value and type of documents
Problem-solving and decision-making
Conducting records inventory
Conducting research
Project management
Interacting with the public and providing customer service
Both verbal and written communication
Communicate effectively
Plan, assign, motivate and coordinate work of support staff
Conduct records inventory
Train others in records management
Maintain databases
Use and explain equipment, facilities and files
Assist in budget development process
Compile and analyze data, and write clear and comprehensive reports, business correspondence and procedure manuals
Read, analyze, and interpret general business periodicals, professional journals, technical procedures and governmental regulations
Reason and make judgments and decisions
Interpret a variety of instructions furnished in written, verbal, diagram, or schedule form
Manage time well and perform multiple tasks, and organize diverse activities
Perform in a stressful environment, while maintaining a professional manner
Research, compile, analyze, interpret and prepare a variety of memorandums or reports
Establish and maintain effective working relationships with departmental support staff, other County employees and officials, representatives of outside agencies, clientele, attorneys, judges and the general public
Benefits
Comprehensive health insurance
A no-cost, on-site Health and Wellness clinic
Longevity pay
Paid vacations
Sick time
Personal holidays
Credit Union
Deferred Compensation
Direct Deposit
Employee Assistance Program
Employee Organizations
Employee Health & Wellness Clinic
Holidays
Insurance
Longevity
Parking
Personal Holidays
Retirement
Sick Leave
Parental Leave
Tuition Refund
Vacation
Workers' Compensation
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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