Four Seasons Hotels and Resorts · 5 hours ago
Sales Manager
Los Angeles - Beverly Wilshire
Full-time
Onsite
Mid Level
$75K/yr - $85K/yr
3+ years expFour Seasons Hotels and Resorts is a luxury hospitality company known for its exceptional guest experiences. They are seeking a Sales Manager to promote and sell to group markets, generate hotel awareness, and work closely with the commercial team to meet sales goals.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Promote and sell to group market in defined geographic region. Generate hotel awareness through direct phone sales; direct sales calls, trade-shows and networking groups
Work closely with sales and marketing team to solicit, sell and confirm group business required to meet budgeted sales goals
Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each meeting; maintain organized and professional plan for correspondence and follow up
Perform daily telephone solicitations to new and existing accounts/customers in defined geographic region
Promote awareness to corporate, incentive and association markets via travel to respective regions in the country providing presentations and personal sales calls as needed
Maintain communication/relationship with WSO network for specific assigned region, as well as other FS hotels toward achieving pre-determined revenue goal
Create and execute direct sales plan specific to market assignment
Promote local awareness through maintaining relationships with CVB’s and tourism authorities
Conduct tours of property to meeting planners and other potential customers while informing of all hotel services available; entertain customers on and off property, during site inspections, pre-planning trips, and program operation when appropriate
Work closely with conference services and catering through execution of definite program; keep Director of Conference Services and Planning Committee promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate
Coordinate all sales related activity through the direction of Director of Sales and/or Director of Marketing; negotiate contract specifics to achieve maximum profitability while satisfying customer needs
Excellent knowledge of Golden account management system to achieve FS minimum Golden standards, while utilizing Delphi as an account/organizational tool; have a working knowledge of local and regional competition
Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections
Participate in hotel specific, local, and Four Seasons sponsored sales blitz, and telephone blitz activity. Assist operations team in 'crunch' situations
Maintain relationships with peers at local hotels
Qualification
Required
3 years' previous experience in a similar role
Proven track record in pursuing, evaluating, soliciting, selling, contracting and confirming business as required in order to meet individual goals and overall budgeted sales and profitability
Strong communications (telephone and in person)
Strong writing and oral presentation skills
Requires knowledge of and ability to operate computer equipment
Basic knowledge of hotel operations
Must already be legally permitted to work in the United States
Must reside in the Los Angeles area and be available to work in-office
Preferred
Contacts in the industry are a plus
3 to 5 years in a similar role, Luxury brand preferred
Benefits
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Employee Meals
Growth opportunities within Four Seasons
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
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