Covenant Living Communities and Services · 17 hours ago
Information Technology Intern
Covenant Living Communities and Services is seeking an IT intern to join their team. The intern will assist with various tasks related to hardware, software, and network maintenance while gaining valuable experience in the IT field.
Elder CareHealth CareNursing and Residential CareRetirement
Responsibilities
Assisting with troubleshooting hardware and software issues for employees
Setting up and configuring computers and peripherals for new hires
Assisting with calls on the helpdesk
Assisting in monitoring and reviewing security incidents
Following up with IT team members to complete response to alerts
Assisting in coordinating SOG meeting
Assisting in coordinating IT projects, including creating project plans and schedules
Tracking project progress and updating stakeholders
Assisting in documenting project deliverables
Assisting in managing IT inventory and asset tracking
Reviewing obsolete equipment and creating list for destruction
Assisting in reviewing standard equipment and placing order requests with vendors
Assisting in documenting IT processes, procedures, and configurations
Updating the company's knowledge base and creating user guides
Assisting in organizing and maintaining IT documentation
Qualification
Required
Basic computer hardware knowledge: Understand the components of a computer system, such as CPU, RAM, hard drives, and peripherals, and how they work together
Operating systems: Familiarity with Windows and/or macOS. Ability navigate the interface, perform basic system tasks, and troubleshoot common issues
Troubleshooting skills: Problem-solving abilities to diagnose and resolve common issues. Ability to research solutions, use online resources, and effectively communicate with users to troubleshoot problems
Spreadsheets: Understand how to work with spreadsheets, including functions, formulas, sorting, filtering, and basic data manipulation. Familiarize yourself with Microsoft Excel
Documentation: Ability to document technical processes and procedures. Ability to create clear and concise documentation to assist users and support team members
Benefits
Medical, dental and vision insurance
Employer paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities.
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet Insurance
Company
Covenant Living Communities and Services
From coast to coast, Covenant Living Communities and Services offer delightful amenities, engaging activities and wellness opportunities.