Greenville Water · 6 hours ago
Billing Representative
Greenville,SC,US
Full-time
Onsite
Entry Level
2+ years expGreenville Water is a utility company, and they are seeking a Billing Representative to manage customer billing data. The role involves handling account issues, processing payments, and maintaining accurate records for timely billing.
ConsultingIndustrialWater
Responsibilities
Handles account and billing issues; receives payments, makes corrections on accounts, receives and responds to inquiries, concerns, and complaints from customers
Scans documents into scanners, indexes electronic images of documents related to customer accounts, and views image qualify. Maintains archives of customer account files by making corrections, edits, additions, and deletions as needed
Performs routine office work, including but not limited to compiling data for reports, entering computer data, copying/attaching documents, maintaining departmental office supply inventory, and maintaining mailing supply inventory
Performs accounts analysis and audits according to usage; updates customer accounts; researches accounts; changes personal information, billing codes, meter changes, and makes corrections
Performs accounts receivable duties, including but not limited to receiving, posting and balancing debits and credits; auditing, correcting and balancing totals; auditing and correcting computer print-outs; journals; making electronic transfers daily to banking institutions; updating cash batch; excel reports for various departments and Water Web of daily and monthly totals, etc
Receives, reviews, prepares and/or submits various records and reports including change reports, edit listings, checks, balance reports, new connection lists, charts, excel reports, spreadsheets, remittance applications, summaries, other lists and forms, correspondence, and service orders related to problem meters and/or questionable reading and dates. Ensures the completion of orders and runs various pick-up routines
Operates an optical scanner for the purpose of scanning payments and remittances
Prepares billing batches and postage reports for discounted mailing through an address correction process, prints, prepares, and mails monthly billing states
Assists other Greenville Water department personnel in the resolution of problem accounts
Interacts and communicates with various groups and individuals such as the immediate supervisor, other department supervisors and employees, co-workers, customers, and the general public
Performs other related duties as required
Qualification
Required
A High School Diploma or GED
Two (2) years of experience in data entry and accounting
Possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job
Company
Greenville Water
Greenville Water is the largest water utility in South Carolina, delivering clean, reliable drinking water to more than 750,000 residents across Greenville and parts of Anderson, Pickens and Laurens Counties.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeffrey Boss
Chief Operating Officer
Recent News
UPSTATE BUSINESS JOURNAL
2023-07-07
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