ServiceTec · 6 hours ago
Airport IT Systems Support Technician
ServiceTec International, Inc. specializes in Managed IT Services for the airport and airline industries. They are seeking an Airport IT Systems Support Technician to provide 1st and 2nd level support for critical airport systems at LAX, requiring both technical skills and customer service capabilities.
Information ServicesInformation Technology
Responsibilities
Providing 1st and 2nd level support for critical airport systems
Analyzing incidents and identifying top call drivers
Suggesting improvements to enhance service delivery
Qualification
Required
College diploma or university degree in the field of Computer Science, Information Technology, or a related field or 2-3 years equivalent work experience
Recognized technical experience with A+, Net+ certification or equivalent
Customer Service Friendly attitude
Ability to work independently in a fast-paced environment and transport tools and equipment. Position may require walking 10,000 or more steps in an average day
Must be able to pass an airport security badging background check
Benefits
Excellent healthcare benefits: Medical and Dental
401K including an employer match
Paid time-off and sickness leave
Paid Military Leave