Blue Shield of California · 7 hours ago
Program Manager, Consultant (Clinical Quality)
Blue Shield of California is a nonprofit organization dedicated to transforming healthcare to be more affordable and effective. The Program Manager, Consultant will lead mid-size and complex projects within the Clinical Quality team to enhance Medicare Star Ratings, collaborating with various stakeholders to ensure project goals are met.
Financial ServicesHealth InsuranceNon Profit
Responsibilities
Provide overall program leadership, guidance, and manage all aspects of a given program, including requirements gathering, business case creation, and implementation
Develop resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities
Review program budget variance and scope change requests, and participate in the budget-resolution process
Lead cross-functional meetings and foster teamwork; drive escalation and resolution of issues, while promoting collaboration and coordination across broad categories of stakeholders
Support and coach project managers within the program, while providing technical expertise in planning, execution, and leadership of program, projects, and initiatives
Track and manage policy changes to the Medicare Star program and keep executive sponsors and key stakeholders well-informed of the changes and impact. Also, responsible for working with key stakeholders to execute action plans that comply with new changes. Acting liaison and subject matter expert on CMS communications
Ensures project goals and objectives are accomplished within designated timeframes and budget constraints. Also, regularly informs executive sponsors and key stakeholders of project status
Train and mentor department coordinators and administrative staff to assist in project management, if appropriate
Collaborate with key stakeholders to identify gaps, barriers and opportunities for improvement, and develop and implement enhancements that align with our critical few goals and glide path high performance
Educate and work with external partners and participating practices as needed to identify innovation opportunities and adopt Star-related improvement actions
Qualification
Required
Requires a bachelor's degree or equivalent experience
Requires at least 7 years of prior relevant experience
Knowledge of Medicare Star Program requirements required
HEDIS quality improvement experience required
Demonstrated project/program management experience required
Intermediate to Advanced level of proficiency with Microsoft Power Point, Excel
Preferred
Lean/Six Sigma/Performance Improvement training
Company
Blue Shield of California
Blue Shield of California is a health insurance service provider.
Funding
Current Stage
Late StageLeadership Team
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2026-01-13
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