Republic Bank · 1 day ago
Escrow Team Lead
Louisville, Kentucky, United States
Full-time
Onsite
Mid, Senior Level
2+ years expRepublic Bank is committed to the development and advancement of its associates, offering opportunities for career growth. The Escrow Team Lead is responsible for providing exceptional customer service while managing escrow processes, ensuring compliance, and leading the team in operational integrity.
BankingFinanceFinancial Services
No H1B
Responsibilities
Process monthly force place billing from 3rd party vendor
Monitor and process force place lapse charges
Validate PMI set up on new loan and reconcile monthly PMI and force place GLs with the Accounting Department
Perform quality control checks on escrow analysis cycle codes and dates, ensuring bank remains within regulatory compliance
Respond to payoff quote requests that come to the Escrow proxy regarding escrowed items due within 30 days
Process add or remove escrow requests from clients, capturing all required client forms and refunds
Maintenance loan when a collateral is released
Process 1098 corrections
Pay annual life and disability insurance from escrow accounts and various branch cost centers
Update escrow interest indexes by states in core system on a yearly basis
Perform quality control checks on escrow accounts for properties in states requiring payment of interest on escrow funds
Generate annual PMI and FHA disclosures
Pay various property taxes via tax media data files
Lead/Maintain departmental flood lifecycle, including daily review of new loans, open items, exceptions, and analysis, required minimum insurance coverage calculations, ensuring adherence to regulations and service levels
Provide research and response assistance to the Manager in responding to all questions from all periodic reviews/audits by the Compliance and Audit Departments or by outside regulators/auditors
Maintain a high degree of cooperation and good rapport with all employees to ensure accurate and efficient operations and service
Resolve complex escrow service issues with peers
Provide leadership to peers on problem resolution methods
Adhere to established policies and procedures; Create and amend assigned procedures immediately upon notification of change, addition, or declination request
Create and amend assigned procedures immediately upon new/updated compliance and regulatory factors
Participate in internal and external quality control and audit assessments, providing prompt and accurate responses to inquiries made, as well as take immediate action to correct or resolve issues as they are known
Exhibit strong leadership presence by engaging staff in modeling and setting clear expectations
Maintain a high level of cooperation and rapport with all associates to ensure accurate and efficient operations and service
Assist with training of new associates; deliver components of new associate training and job-specific training courses and progression quizzes as needed
Serve as a department subject matter expert regarding policies and procedures; perform periodic procedure review to create/update as needed
Provide training for these tasks as needed
Serve as primary backup when manager is out
Lead or assist with various departmental projects and submit tickets as needed
Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required
Model and foster behaviors that support the Bank’s values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization
Willingly perform all other duties and projects as assigned
Qualification
Required
Minimum of 2 years previous experience with Escrow Loan Servicing; in-depth knowledge of tax, escrow analysis and mortgage insurance required
Proven experience working in a regulatory or regulated environment required
Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint) PDF and internet applications
Excellent interpersonal, verbal, and written communications skills
Demonstrates more complex math and/or accounting principles as it relates to Loan Servicing
Demonstrates the ability to perform analysis, trend and effectively report data
Requires ability to work independently and as a team, under pressure and meet deadlines
Ability to problem solve and evaluates a process for both potential risk and efficiency improvement
Preferred
Previous supervisor experience preferred
Company
Republic Bank
Republic Bancorp, Inc. (Republic) is a holding company. Republic is the parent company of Republic Bank & Trust Company (RB&T).
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-06-27Acquired
1998-07-31IPO
Leadership Team
Robert Etherington
Senior Vice President Market Manager
Vance Marshall
Vice President, Senior Commercial Banking Officer
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