CBRE · 10 hours ago
Sr Workplace Experience Manager
Dallas, TX
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expCBRE is the world's largest commercial real estate organization, dedicated to increasing individual well-being and organizational effectiveness. The Senior Workplace Experience Manager will serve as the primary client contact, overseeing operations that enhance workplace experiences and ensure alignment with client goals.
CommercialFinancial ServicesProperty DevelopmentReal Estate
No H1B
Responsibilities
Drive consistent, quality, service through supervision of other Host employees and third parties supporting multiple experience service types throughout a large campus or multi-site portfolio
Creates and manages the overall Experience Services operating budget and determines annual budgets; Establishes savings goals and creates action plans to improve financial position(s)
Ensure consistency in support provided by the team through continuous review and improvement of multiple Experience Services throughout a large campus or multi-site portfolio
Reviews of various Experience Services reports. Meets with client management team and appropriate departments to discuss and resolve discrepancies throughout a large campus or multi-site portfolio
Ensures safety standards are met by those delivering Experience Services, whether company employees or third-party service providers
Ensure all vendors used have current proof of insurance and contractual documentation in place, per requirements
Maintain relationships with vendors who provide services and goods
Identifies content and manages creation of workplace orientation materials and delivery throughout a large campus or multi-site portfolio
Deliver the Service Business Continuity plan on a semi-annual basis and conduct testing as required throughout a large campus or multi-site portfolio
May be responsible for managing large programs delivered by third party vendors, such as food, transportation, events, or mail
Qualification
Required
HS Diploma or GED required or equivalent combination of education and experience (equivalent work experience = 2 years' experience for every year of higher-level education)
Minimum of 8+ years of related experience, with 3 of those in management or supervisory capacities
Ability to comprehend, analyze, and interpret the most complex business documents
Ability to respond effectively to the most sensitive issues
Ability to write reports, manuals, speeches, and articles using distinctive style
Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups
Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action
Requires in-depth knowledge of financial terms and principles
Ability to calculate complex figures
Ability to forecast and prepare budgets
Conducts financial/business analysis including the preparation of reports
Proficient with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc
Comfortable with and embracing new technologies and digital tools, such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications
Ability to work flexible work schedules based on office needs
Ability to work requires significant walking or through other means of mobility
Ability to work in a standing position for long periods of time
Ability to reach, bend, stoop, push and/or pull and frequently lift to 20 lbs. and occasionally lift/move up to 40 lbs
Preferred
Bachelor's degree (BA/BS) or other relevant vocational training preferred
Prior supervisory & customer service experience is highly preferred
Benefits
Medical
Dental
Vision
PTO
401k
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Adam Gallistel
Co-CEO and CIO
Andrew Glanzman
Chief Executive Officer of CBRE’s Real Estate Investments
Recent News
The Real Deal
2026-01-07
Business Standard India
2025-12-05
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