EAM-Mosca Corp. · 4 hours ago
Product Manager - Service
Hazle, PA
Full-time
Onsite
Mid LevelEAM-Mosca Corp. is a dynamic market leader in end-of-line automated packaging machinery and consumable strapping solutions, seeking a Product Manager to join their Field Service Department. The role involves developing and expanding service offerings, coordinating between departments, and ensuring compliance with quality standards.
Information TechnologyManufacturing
Responsibilities
Develop and expand the ONE Service offerings by monitoring and analyzing market trends and customer needs in the service sector
Planning and implementation of new service offerings as well as improvements to existing service processes and service offerings
Interface responsibility between various departments, Sales, Service, Parts, and Marketing
Development and establishment of performance indicators to assess the quality-of-service offerings
Analysis and preparation of proposals for the introduction and optimization of new service processes; support in implementation (partial/project management)
Support in ensuring compliance with quality and safety standards in the service area
Support for Service Sales/After Market in identifying opportunities for revenue growth through additional service offerings and upselling strategies
Execution and commentary of benchmarking analyses to determine best practices in the service sector
Development of customer feedback processes for continuous improvement of service offerings
Participation in industry-related trade fairs and conferences for networking and further training
Qualification
Required
BA in Business or Marketing
Experience with Business systems such as Power BI, AS400, Salesforce, and Microsoft Suite
Public Speaking, able to present information to internal and external customers
Ability to understand basic Mechanical processes and procedures
Bilingual (English / Spanish) German is a plus
Company
EAM-Mosca Corp.
EAM-Mosca Corp. is a packaging and containers company providing strapping system solutions.
Founded in 1982
201-500 employees
H1B Sponsorship
EAM-Mosca Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
John D'Ottavio
Chief Operating Officer
Recent News
PR Newswire
2025-10-21
2024-05-18
Company data provided by crunchbase