Senior Service Technician jobs in United States
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Miltec UV · 1 day ago

Senior Service Technician

Miltec UV is a global market leader in the UV curing industry with over 35 years of experience. They are seeking an experienced Senior Service Technician to provide exceptional service to customers, commission equipment, and perform repairs while contributing to the company's success. This role involves significant travel to customer sites for equipment installation and service.

BatteryElectronicsMachinery ManufacturingManufacturingSupply Chain Management
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Senior Management
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Responsibilities

Equipment wiring, (high voltage / low voltage), PLC wiring (both in-house and in the field)
Exemplary communication skills, consistently representing Miltec with professionalism. Demonstrates a professional appearance and behavior
Advanced equipment wiring techniques to include cutting, terminating, soldering, and crimping wire and knowledge of wire/cable size and type for each application
Read electrical schematics and mechanical drawings
Familiarity with hand tools, power tools and electrical test equipment
Troubleshoot technical issues and provide timely customer feedback and support
Diagnose, repair and test Miltec equipment and proficient in learning and mastering the operation of UV equipment from Miltec’s competitors
Travel to customer sites, both domestic and international, to install and service equipment
Replace and repair parts
Support rollout of new applications and equipment
Talking customers through a series of actions to resolve problems
Train customers in equipment operation
Ability to procedurally document problems and solutions
Provide accurate and timely field service reports
Follows all departmental policies and procedures and helps to develop other Miltec employees
Diligent safety practices and a dedicated work ethic
Generate sales leads and preventative maintenance contracts/pricing
Other duties as assigned

Qualification

Equipment wiringElectrical schematicsTechnical skillsCustomer serviceComputer skillsCommunication skillsProblem-solving skillsLeadership skillsAttention to detail

Required

Demonstrated ability to work with hand tools
Knowledge of electrical wiring techniques
Knowledge of basic computer skills
Demonstrated ability to understand electrical schematics
Ability to use basic electrical measurement instruments
Demonstrated technical skills and expertise and the ability to operate independently once trained
Experience with remote desktop applications
Able to lift 75 lbs., install subsystems into process equipment, and make equipment adjustments
Ability to maneuver and operate in confined spaces
Outstanding written and verbal communication skills, with the ability to engage effectively with all organizational levels at customer sites
Excellent interpersonal skills
Demonstrated ability to communicate with staff members and customers regarding all related materials
Attention to detail and above average problem-solving skills
Competent knowledge for providing solutions to complex problems
Critical decision-making skills
Valid driver's license and unexpired passport or ability to immediately obtain a passport
Available to travel to customer locations as required with minimal notice
Ability to be on call and provide 24/7 service
Computer skills (knowledge of MS word, excel and outlook) and ability to operate general software applications

Preferred

Technical certifications
Willing to take additional training and/or certification classes
5 - 8 plus years' experience troubleshooting and servicing industrial equipment
Leadership and team building skills
Detail oriented and highly organized

Benefits

Medical
Dental
Vision
401K (with match)
PTO
Holidays
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Company

Miltec UV

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Miltec UV involves in manufacturing and supplying of UV equipments, UV curing systems, batteries and replacement parts.

Funding

Current Stage
Growth Stage

Leadership Team

M
Marilyn Blandford
Owner and Founder
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Company data provided by crunchbase