QTS Data Centers · 18 hours ago
Facilities Applications Analyst
QTS Data Centers is seeking a Facilities Applications Analyst to support Facilities leadership in enhancing application performance and data accuracy. The role involves serving as a subject matter expert, providing user training, and facilitating communication between application administration and operations teams.
Cloud ComputingCloud InfrastructureData CenterWeb Hosting
Responsibilities
Serve as the Subject Matter Expert and technical resource for various applications utilized by Facilities teams
Build strong working relationships with global application administration and Site operation teams to facilitate feedback from the end users and drive application improvement and innovation
Recommend, prioritize, coordinate with application administrators and track to completion platform enhancements
Generate and export reports to enable data-driven decisions by Facilities leadership
Work with sites and leadership to assist with building visualizations and providing summary reports
Analyze datasets and information to identify application improvement opportunities
Define improvement project requirements by interviewing stakeholders, analyzing data and processes, determining project scope and documenting results
Track and report status of project actions taken to drive application improvements
Recommend changes and update written policies and procedures
Craft quality professional written communications and templates
Qualification
Required
Bachelor's Degree or equivalent professional experience
Prior experience or willingness to learn the required business applications, including Smartsheet, M365, and GitHub
Prior experience or willingness to learn Data Center Operations
US Citizenship for this position is required by law due to federal customer contracts
Excellent written and verbal communication skills
Exhibits excellent interpersonal skills with all levels of the organization
Uses organizational skills to determine prioritization and appropriate multitasking
Focuses on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses
Performs necessary and timely follow-up, escalating appropriately if necessary
Ability to work independently as well as part a team
Preferred
Proficiency with APIs and Python programming
Two or more years of experience supporting M365, Smartsheet, and GitHub
Two or more years of experience supporting Data Center Operations
Certifications related to M365, Smartsheet, or Data Center Operations
Benefits
Medical, dental, vision, life, and disability insurance
401(k) retirement plan
Flexible spending and HSA accounts
Paid holidays
Paid time off
Paid volunteer days
Employee assistance program
Tuition assistance
Parental leave
Military leave assistance
QTS scholarship for dependents
Wellness program
Other company benefits
Company
QTS Data Centers
QTS is the digital infrastructure leader – Powered by People, driven by purpose and fueled by a spirit of innovation.
Funding
Current Stage
Public CompanyTotal Funding
$2.74BKey Investors
General Atlantic
2025-08-13Debt Financing· $1.65B
2021-06-07Acquired
2020-09-23Post Ipo Debt· $500M
Recent News
2025-12-15
2025-11-08
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