Nordstrom · 14 hours ago
Program Manager 2 Credit & Payments- Hybrid Seattle, WA
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$92K/yr - $155K/yr
6+ years expNordstrom is a successful fashion retailer, and their Nordstrom Card Services division is looking for a versatile Program Manager 2. This role is responsible for leading the execution and delivery of strategic Nordstrom Credit product initiatives, focusing on enhancing the customer experience and driving measurable impact that contributes to Nordstrom’s overall success.
E-CommerceFashionRetail
Responsibilities
Own and manage the execution schedules and delivery of credit projects and ensure project deliverables meet strategic objectives
Collaborate effectively with Bank partners and with cross-functional partners across the organization, such as Platform configuration teams, Vendors, Marketing, Analytics, Risk, Legal, Compliance, and Product Management, to define and align on business, technology, risk, and operational requirements while meeting key milestones and timelines
Leverage industry insights and market trends to identify opportunities for innovation, drive continuous improvement, and optimize the performance of credit products
Identify contingency plans where needed to mitigate any risks and remediate incidents in partnership with multiple teams as required
Report validation of implementations to various stakeholders across bank partner and Nordstrom
Contribute to the analysis of project results by sharing key operational data and learnings
Participate in the annual, quarterly, and monthly planning efforts
Qualification
Required
A Bachelor's degree and/or 6+ years of related experience (e.g., program/project management, business administration, communications, consulting, marketing and customer experience)
Experience in project management and leading through influence in complex fast-paced environments with progressively larger responsibility
Experience in credit cards and/or payments a big plus
Demonstrated ability to engage with business leaders, vendors and peers through effective written and verbal communication and strong interpersonal skills
Can anticipate and adapt to new situations and/or changing demands and respond proactively to enhance the customer experience
Ability to manage ambiguity by creating structure, process, and prioritization
Benefits
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more
Company
Nordstrom
Nordstrom is an online fashion retailer that specializes in fashion, footwear, accessories, and beauty.
10001+ employees
H1B Sponsorship
Nordstrom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (188)
2024 (231)
2023 (190)
2022 (311)
2021 (280)
2020 (208)
Funding
Current Stage
Public CompanyTotal Funding
$969.45MKey Investors
Ryan CohenEl Puerto de Liverpool
2024-12-23Acquired
2023-02-03Post Ipo Equity
2022-09-16Post Ipo Equity· $294.45M
Leadership Team
Erik Nordstrom
Chief Executive Officer
Alexis DePree
Chief Operating Officer
Recent News
2026-01-23
2026-01-23
2026-01-22
Company data provided by crunchbase