Tenderloin Housing Clinic · 11 hours ago
Executive Administrative Associate
San Francisco, CA
Full-time
Onsite
Entry Level
1+ years expTenderloin Housing Clinic is dedicated to providing housing and support services to those in need. The Executive Administrative Associate will provide excellent customer service and detailed administrative support to the staff of the Admin Department, while also managing various office operations and assisting in the coordination of agency-wide events.
Facilities Support ServicesLegalNon ProfitReal Estate
Responsibilities
Provide excellent customer service to staff, clients, and visitors
Provide detailed administrative support to the staff of the Admin Department
Provide support to the operation of the 126 Hyde office, including, but not limited to: maintaining reception, front lobby, office supply, conference room, and break areas; providing referrals to drop-in clients, staff, and visitors; submitting work orders, and managing shared calendars
Maintain agency-wide staff directories
Arrange, assist in preparation for, and schedule trainings and meetings
Help coordinate and implement tenant appreciation and agency-wide employee engagement events
Coordinate agency-wide interdepartmental mail delivery
Order, inventory, assign, and continually organize office and janitorial supplies for THC’s main administrative office
Create documents and assist in creating systems for various administrative functions throughout the agency
Support the maintenance of THC’s website and online staff intranet
Assist in the creation, distribution, and collection and results processing of THC’s annual Client Satisfaction Survey
Attend all meetings as scheduled and participate in meetings as requested. Type detailed notes as requested
Produce and order staff business cards and THC-branded materials
Maintain employee files in compliance with all applicable laws, rules, policies and regulations
Prepare donation acknowledgement letters and support agency-wide donation tracking
Manage agency-wide supply ordering account and provide support to staff as needed
Assist in the organization and maintenance of electronic and hard copy files
Scan, file, copy, mail, and create packets and mailers as requested
Maintain postage machine and report on monthly department postage use
Coordinate confidential document destruction throughout agency administrative sites as needed
Coordinate distribution of the monthly birthday and anniversary notices
Coordinate distribution of the monthly Core Value Recognition list
Coordinate distribution of updated Policies and Procedures and track staff receipt and acknowledgement
Work in collaboration with other departments, as needed, to complete priority projects and address emerging issues
Respond to all phone messages, tenant/client requests, staff requests, and emails as appropriate and in a timely manner
Maintain confidentiality of employee records and concerns
Work with Associate Director of Communications and Administration, Deputy Director, and Executive Director on special projects as assigned
Qualification
Required
High School degree or equivalent required; BA/BS degree preferred
Must have a minimum of 1 year of experience in providing administrative support to an office or comparable job experience
Must have a thorough working knowledge of Microsoft Office Suite
Must have an ability to complete paperwork accurately and write business correspondence
Must have demonstrated problem-solving skills
Must have experience navigating a database and have excellent data entry skills
Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions
Must have demonstrated customer service and reception skills
Must read, communicate orally, and write in English
Must be able to handle multiple tasks simultaneously in a fast-paced environment with excellent attention to detail
Must have demonstrated organizational and filing skills
Must pass all post-contingency offer background checks, reference checks, and TB screening clearance
Preferred
Experience working with diverse, low-income, homeless, or formerly homeless population preferred
Experience working in non-profit or public sector preferred
Company
Tenderloin Housing Clinic
Tenderloin Housing Clinic is a non-profit housing, support services, legal, and advocacy organization.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase