Millennium Group · 11 hours ago
Senior Insurance Process Improvement Analyst
Millennium Group is seeking a Senior Insurance Process Improvement Analyst to join their Optimization team, focused on enhancing claims processes for adjusters and members. The role involves analyzing workflows, identifying gaps, and implementing sustainable improvements to increase efficiency and accuracy in claims operations.
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Responsibilities
Analyze end-to-end claims processes and identify opportunities for improvement
Partner with claims adjusters, operations, and business stakeholders to understand pain points and operational challenges
Use data to evaluate current-state performance and inform recommendations
Design and implement process improvements, controls, and risk mitigation strategies
Develop documentation, SOPs, and process standards to support consistent execution
Monitor outcomes and drive continuous improvement quarter over quarter
Collaborate with cross-functional teams including operations, analytics, quality, and vendor partners
Support optimization initiatives across property and casualty claims workflows
Qualification
Required
6+ years of experience in insurance process improvement
Strong understanding of property and casualty claims (property/homeowners preferred)
Proven experience analyzing data and driving process improvements
Advanced proficiency with Microsoft Excel, PowerPoint, and Word
Strong communication and stakeholder management skills
Ability to work independently, take initiative, and solve complex problems
Comfortable operating in ambiguous environments without prescriptive instructions
Ability to work onsite in one of the listed locations
Preferred
Experience with property (homeowners) claims optimization
Exposure to catastrophe (CAT) claims processes
Process improvement background (Lean, Agile, Six Sigma a plus)
Experience owning a process or operational workflow end-to-end
Company
Millennium Group
Millennium Group specializes in staffing, consulting, software development, risk management, analytics, and digital marketing services.
Funding
Current Stage
Late StageRecent News
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2025-04-17
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