Threshold Brands · 12 hours ago
Technical Trainer (HVAC)
Threshold Brands is a powerhouse multi-brand franchisor dedicated to enhancing homeowners’ lives. They are seeking a Technical Trainer to design, deliver, and improve training programs for franchise owners and their teams in the plumbing and HVAC sectors.
Facilities Support ServicesFranchiseHome Services
Responsibilities
Curriculum Development: Design and maintain engaging training programs, including classroom, virtual, and self-paced learning modules
Content Creation: Develop facilitator guides, participant materials, presentations, manuals, and online courses aligned with industry best practices and company standards
Instruction & Facilitation: Deliver virtual and on-site training sessions, including sales, operational procedures, and customer service best practices
Technical Expertise: Train on both plumbing and HVAC processes, equipment usage, job site setup, and service completion protocols
Continuous Improvement: Evaluate training effectiveness, identify gaps, and implement enhancements based on feedback and emerging trends
Industry Leadership: Stay current on both plumbing and HVAC standards, equipment innovations, and safety practices; recommend improvements for franchise operations
Vendor Management: Build and maintain relationships with key vendors to ensure timely sourcing of equipment, products, and supplies; evaluate new products for safety, performance, and cost-effectiveness
Field Support & Coaching: Provide real-time technical guidance and troubleshooting for franchisees and their teams while they are actively working on jobs in the field
Travel: Conduct hands-on training for new franchisee onboardings (2-3 times per quarter) and follow up visits in varies markets
Qualification
Required
Minimum 5 years in the plumbing and HVAC industry, with proven success in technical training or operations
Strong understanding of plumbing and HVAC processes, equipment, and safety standards
Ability to apply adult learning principles and blended learning methodologies effectively
Exceptional verbal and written skills; capable of simplifying complex concepts for diverse audiences
Skilled at managing multiple projects, documenting progress, and meeting deadlines
Proficient in computer applications, Learning Management Systems (LMS), and industry-specific tools
Ability to research, evaluate, and implement best practices and emerging trends
Preferred
Experience with vendor negotiation and sourcing strategies
Familiarity with OSHA safety standards and compliance requirements
Prior experience developing training for franchise systems or multi-location businesses
Strong project management skills and ability to work independently in a remote environment
Benefits
Incentive, based on achieved development targets
Competitive salary + 401(k) Safe Harbor
Medical / Dental / Vision Insurance Coverage
Paid time off + Paid Holidays
Employee Assistance Program
Company
Threshold Brands
Threshold Brands is home to a variety of franchise service companies. Our mission is simple, to open the door to a better lifestyle.
Funding
Current Stage
Growth StageRecent News
2025-11-05
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