Guardian Life · 15 hours ago
Underwriting Transformation Specialist
United States
Full-time
Remote
Senior Level
$86K/yr - $142K/yrGuardian Life is seeking an Underwriting Transformation Specialist to lead initiatives that modernize underwriting processes and integrate advanced technologies. The role involves collaborating cross-functionally to enhance customer-centric underwriting practices while ensuring compliance and quality control.
DentalFinancial ServicesHardwareInsuranceLife Insurance
No H1B
U.S. Citizen Only
Responsibilities
Help oversee the creation, monitoring, and enhancement of life underwriting rules and AI systems for automated platforms, ensuring they evolve with emerging data sources and predictive analytics to maintain competitive advantage
Assist in managing the transition from legacy systems to a modern underwriting workbench, driving adoption, training, and continuous improvement to enable digital-first workflows
Conduct end-to-end impact tracing for opportunities and issues, mapping upstream inputs (e.g., data sources, assumptions, dependencies) and downstream outcomes (e.g., operational processes, customer experience, production underwriting impacts), and drive timely mitigation or value capture through cross-functional coordination and measurable action plans
Partner with the medical director and underwriting leadership to design a next-generation application for life and disability insurance that integrates automation and customer-centric features
Manage medical risk and vendor relationships to calibrate prescription history rules or data science models using advanced data insights and ensure protective value in a fluidless environment
Collaborate across the enterprise, including with technology, data science, and actuarial teams, to prioritize initiatives that leverage AI, predictive analytics, and actuarial expertise, ensuring underwriting remains scalable and competitive
Create documentation and procedures to establish and sustain a robust quality control program for fluidless underwriting (e.g., RHO, PIA), leveraging analytics to identify trends and inform refinements
Assist in validating and selecting innovative underwriting tools and initiatives, including EHR, GenAI, wearable technology, and behavioral economics which will ensure readiness for integration and operational impact
Partner with data science teams to develop and refine AI models that enhance underwriting automation and predictive accuracy and work closely with actuarial teams to align risk assessment methodologies with enterprise standards
Support underwriting operations during peak periods by applying expertise to complex cases while championing digital tools and data-driven decision-making
Qualification
Required
Extensive individual life underwriting expertise with the ability to translate business needs into data, AI, and technology-enabled solutions
Experience contributing to modernization initiatives, such as migrating from legacy systems to digital platforms and implementing new data driven workflows
Proven ability working with quality control programs (e.g., Random Holdouts (RHO), Post-Issue Audits (PIA)) that leverage analytics for continuous improvement
Familiarity with emerging technologies (Electronic Health Record (EHR), GenAI, wearable tech) and behavioral economics and how they impact underwriting strategy
Strong analytical and problem-solving skills, with the ability to interpret complex data and recommend best practices for risk governance
Experience with creating dashboards and utilizing Business Intelligence (BI) tools such as Microsoft PowerBI or Tableau as well as Microsoft Excel; ability to interpret trends using performance metrics
Influence and collaboration skills to align diverse stakeholders and drive adoption of new tools and processes
Change leadership mindset, comfortable challenging precedent and introducing innovative approaches to improve efficiency and customer experience
Knowledge of data governance and compliance in digital underwriting
Benefits
Skill-building
Leadership development
Philanthropic opportunities
Supportive, flexible, and inclusive benefits and resources
Company
Guardian Life
Guardian Life Insurance Company of America (Guardian) is one of the country’s leading mutual insurers.
Founded in 1860
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-23Non Equity Assistance
Leadership Team
Andrew McMahon
Chairman and CEO
Michael Prestileo
Chief Strategy Officer
Recent News
2025-12-11
Company data provided by crunchbase